Windows 10: laptop sound key and snipping tool key working automatically

HelloI am facing issue with my acer aspire 7 A715 41G laptop.Problem statement:- snipping tool key, volume button and brightness key working automatically. Can someone guide me how can I fix this problem??Thank you in advance for you help!!RegardsTejas Shelar

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Cannot screenshot with Snipping Tool

Thanks for replying! I've done everything you suggested, but the issue still persists. To make it easier to troubleshoot, I've listed all the things I've tried so far.

System Model: OMEN Laptop 15-ek1xxx

Symptom: The Snipping Tool app opens as expected but when trying to take a screenshot by clicking on "New" inside the app or using its shortcuts (PrtSc or Windows + Shift + S), the cursor briefly changes to buffer and the app minimizes, but nothing happens.

Troubleshooting Steps Taken:

• Terminated Snipping Tool
  
• Repaired Snipping Tool
  
• Reset Snipping Tool
  
• Updated Windows and drivers
  
• Set time automatically
  
• Set time to October 30/31, 2021
  
• Enabled/disabled settings inside Snipping Tool
  
• Enabled delay and fullscreen options inside Snipping Tool
  
• Enabled notifications and priority notifications for Snipping Tool
  
• Changed Snipping Tool to run "Always" as a background app
  
• Enabled Clipboard History
  
• Enabled "use PrtSc to use Snipping Tool"
  
• Clicked on "New" inside Snipping Tool
  
• Used the PrtSc key and Windows + Shift + S shortcut
  
• Checked that the keyboard hardware is up to date and not faulty
  
• Pinned Snipping Tool to the taskbar
  

Advanced Troubleshooting Steps:

• Disabled "Do not allow Snipping Tool to run" in gpedit (Computer Configuration > Administrative Templates > Windows Components > Tablet PC > Accessories)
  
• Created the "DisableSnippingTool" key in registry (HKEY_CURRENT_USER\Software\Policies\Microsoft\TabletPC and HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\TabletPC) and set it to 0
  
• Created the "EnableSnippingTool" key in registry (Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Applets\SnippingTool) and set it to 1
  
• Ran sfc/scannow
  
• Ran DISM /Online /Cleanup-Image /RestoreHealth
  
• Restarted Windows Explorer
  
• Uninstalled and reinstalled Snipping Tool via PowerShell/cmd
  
• Perfomed a Clean Boot
  
• Created a new user profile
  

What I have not tried:

• Enabled App Permissions Picture on Snipping Tool (the option does not show on advanced options)
  
• Ran the Windows 11 Snipping Tool Directly from the "Windows.old" folder (I do not have Windows.old folder)
  
• Reset Windows
  

 

snipping tool

Please try this:

Step 1:

Click Start, and type Snipping Tool.

Right-click Snipping Tool from the search results, and click App Settings

Click Reset,

Click Repair.

Note: In Windows 11, there is no Snip and Sketch. It comes pre-installed with the new Snipping Tool (which replaces the old Snipping Tool and Snip & Sketch apps)

Step 2:

Turn off Focus assist if it's enabled

Step 3:

Open Services.msc and make sure that the following services are set to "Automatic" and running:

• Windows Push Notifications System Service
  
• Windows Push Notifications User Service
  

 

snipping tool

Your post is unclear. Please post a step-by-step description of what you are doing, e.g. like so:

• Open the snipping tool
• Click "New"
• etc.