Windows 10: Laptop speaker having sound issue

Split from this thread.​

hello sir i have issue with my speaker of laptop having pop up sound issue.plz help me
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:)

 

Good surround sound headset

I know you say you're not that guy, but stepping into the $250+ range really brings a change in build quality that might have you never having to buy another set. Otherwise, getting 6 speakers with decent sound in a headset is hard, and that's what you are asking for, and I have no suggestions, but just a bump up the list. *Stick Out Tongue

 

No sound from laptop when speakers are disconnected

I have an elderly (7 years old) Dell Inspiron 17 R that I keep as a fallback laptop. I have Win 10 Pro, fully up-to date.

I recently lost sound, when no external speakers are connected. (For info related to speakers, see further down this post.)

The following are my troubleshooting steps.

------------------------------

Windows Audio is running.

External speakers are disconnected.

In Device Manager > Sound

Disable, then re-enable:

- IDT High Definition Audio
- Intel Display Audio

That did not resolve the issue.
------------------------------------
Download and run: Intel Driver and Support Assistant.

Message: Your Intel Drivers and software are up to date.
-------------------------------------

Control Panel > Sound > Playback tab

Select "Speakers/Headphones"

Click Configure

Click Test

Both speakers pass

-----------------------------------------

Sound is OK from both speakers when they are connected. But on this specific laptop, I really have no interest in any sound coming from the external speakers (or headphones). I simply want the sound from the laptop itself.

How can I restore my sound?

Footnote: I have no Realtek driver. Is that unusual? I can't remember whether the old laptop actually had a Realtek.

Thanks.

 

No Sound through laptop speakers

Hi Fran,

If you’re having a sound issue, it can be due to a driver malfunction, incompatibility issues or an update is needed to be performed. To isolate your concern, we’d like to ask the questions below:

• What’s the Windows version and build installed on your device? To get this information, type
  winver in the Search box.
• Were there any recent updates happened prior to the issue?
• Are you using another device or the built-in speakers on your device?
• Have you encountered any error messages? If yes, kindly provide us a
  screenshot.
  
• Have you already tried
  running the troubleshooter which was the suggested step above? How did it go?
• What other troubleshooting steps have you done so far?

We hope to hear from you soon.