Windows 10: Laptop stuck at shutdown did a hard shutdown now won't start

Discus and support Laptop stuck at shutdown did a hard shutdown now won't start in Windows 10 Software and Apps to solve the problem; Laptop stuck at shutdown. Did a hard shutdown. Now won't start.... Discussion in 'Windows 10 Software and Apps' started by susan sewell, Jul 14, 2024.

  1. SUSAN SEWELL
    susan sewell Win User

    Laptop stuck at shutdown did a hard shutdown now won't start


    Laptop stuck at shutdown. Did a hard shutdown. Now won't start.

    :)
     
    susan sewell, Jul 14, 2024
    #1
  2. 10GIC-80M8
    10gic-80m8 Win User

    Laptop won' t shutdown (or restart) and sleep [takes forever]

    The situation:

    • When shutting down, the laptop proceeds as normal until the screen turns off.
    • After the screen turns off, it takes a while for the battery LED to go off.
    • After that the power led remains on and it looks like the laptop is stuck in this state forever.
    • When I try to get my laptop to sleep, something similar happens; the power led remains on, the battery led turns off and the laptop appears to be stuck in this state.
    My laptop is: Asus FX553VD.

    What I've tried:

    • I have tried to troubleshoot power management and power options.
    • Tried clean boot.
    • Updated the BIOS.
    • Reinstalled windows and tried shutdown and sleep (without installing the drivers and stuff), however that didn't work either.

    Additional Info:

    • I have multiple operating systems installed in my laptop, however this problem persists on windows only (the OSes are installed on different drives).
    • The disk usage is abnormally high.
    • There are spikes in CPU usage that kick up the fan really fast while idle.

    Please suggest other ideas as to what I should do?

    [It appears that the only option I have left is to reinstall everything]
     
    10gic-80m8, Jul 14, 2024
    #2
  3. GAXIMODO
    gaximodo Win User
    OS won't shutdown completely

    This issue started two days ago, after I hit the power button, or manually shutdown in windows, it will display the shutdown window, and display turn blank(no display) after awhile, but the whole rig doesn't shutdown, the fans, hard disks are still spin, and the LED's are still on.
    Restarts have no problems at all.

    I tried reset BIOS and no luck.
     
    gaximodo, Jul 14, 2024
    #3
  4. JENNIFER BRI
    Jennifer Bri Win User

    Laptop stuck at shutdown did a hard shutdown now won't start

    Shutdown problem on my Windows 10 laptop.

    Hello,

    We suggest that you follow the troubleshooting steps below to resolve the issues with the shutdown function of your laptop:

    • Type Troubleshooting in the search bar beside the Windows icon.
    • Select Troubleshooting from the results.
    • Under System and Security, select Fix Problems with Windows Update.
    • Choose Troubleshoot as an Administrator.

    Let us know if the steps above worked for you.
     
    Jennifer Bri, Jul 14, 2024
    #4
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Laptop stuck at shutdown did a hard shutdown now won't start

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