Windows 10: laptop suddenly goes on battery power while plugged in

i am having an issue with my laptop and that's when gaming while plugged in i get the same performance as its on battery and it never happened before ... but sometimes also when i open a game it gives me the same performance as before while plugged in before this issue starts then after a few minutes the performance suddenly become bad bad fps and idk what to do , even when i replugg the ac adapter the performance won't get better like before i have dell g15 5530 with nvidia rtx 3050 , intel core i5 13th and 16 gb ram

:)

 

Plugged in but battery does not charge

If the laptop works without the battery then charger is functioning correctly. Take a cloth with a bit of rubbing alcohol on it (or some on-the-go alcohol swabs), and clean the metal contacts that connect your battery to your laptop.

Make sure to install all Windows important updates.

Install latest versions of your laptop device drivers you can download the latest device drivers from the device manufacturer or from your laptop manufacturer website.


Step 1

1. Shutdown your laptop.

2. Remove the battery.

3. Connect the AC power adapter to your laptop.

4. Power on the laptop

5. Open the Device Manager by typing Devmgmt.msc into Start Menu or from Control Panel.

6. Under the Batteries category, right-click all of the Microsoft ACPI Compliant Control Method Battery listings, and select Uninstall (it’s ok if you only have 1).





7. Shutdown the laptop.

8. Insert the battery.

9. Power on the laptop.

If above suggestions wont resolve the battery charge issue then follow below steps.




Step 2

1. Shutdown the laptop.

2. Remove the battery.

3. Start the laptop with only AC adapter connected to laptop.

4. When you login to Windows OS connect the battery while Windows OS working.





Step 3

Reset the System Management Controller. Use one of these methods to reset the SMC, which controls battery management, battery status light.

1. Shut down the computer and disconnect the power cord.

2. Remove the battery.

3. Press and hold the power button for ten seconds.

4. Reattach the battery and AC power adapter, then start up the laptop.


Hopefully one of the above suggestions will help you resolve the battery not charging problem. If battery still doesn't charge, you may need to replace your battery.

 

Laptop died suddenly - battery issue


Hi all,
Lately I've had my laptop plugged in a lot because I've been running some design analysis software thats required a long time to solve. Anyway my laptop suddenly just cut off today whilst on battery. Straight away I assumed it was the battery as I had a similar issue back in 2010 with my old device. I've had my current laptop for about 2 and a half years. I ran a battery report which came up with the following information:

• Cycle count: 489
• Design capacity: 48840
• Last full charge: 38373

So its obvious my battery isn't at full capacity as expected. However, could this be the cause of it randomly losing power? I'm thinking more of a calibration issue. Any ideas on how to calibrate?

Many thanks in advance!

 

windows 10 battery plugged in not charging (acer v11 touch)

Hello,



We appreciate that you already performed troubleshooting. On the other hand, we will be providing steps that seems to be the same with what you have done but with tweaks.



If ever you encounter case wherein the laptop is plugged in but is not charging, we suggest that you try the following:

• Disconnect the laptop’s power cable from the outlet/power source and laptop.
• Turn off the laptop.
• Remove the battery.
• Reconnect the laptop’s power cable to the laptop then to the outlet/power source.
• Power on the laptop.
• Uninstall device of Microsoft ACPI-Compliant Control Method Battery
• Turn off the laptop and then disconnect the power cable.
• Insert the battery.
• Reconnect the power cable.
• Power on the laptop. Windows would then reinstall driver automatically.

In case that the troubleshooting steps above didn’t help, our next step is update the driver if there is available update. You just have to go back to
Device Manager > Batteries > Right click on Microsoft ACPI-Compliant Control Method Battery > Update Driver Software.



Let me know if this works for you.