Laptop turns off & battery stuck at same percentage

Discus and support Laptop turns off & battery stuck at same percentage in Windows 10 Support to solve the problem; Recently I've ran into the problem that my laptop shuts off randomly whenever its not charging and unplugged. First my laptop ran smoothly with no... Discussion in 'Windows 10 Support' started by Configuration, Jun 28, 2018.

  1. Configuration Win User

    Laptop turns off & battery stuck at same percentage


    Recently I've ran into the problem that my laptop shuts off randomly whenever its not charging and unplugged.
    First my laptop ran smoothly with no problem for an hour or so without charging then suddenly turns off.
    However now my laptop won't turn on without being charged and it turns off immediately when unplugging the charger. I've already replaced the battery so that doesn't seem to be the problem, so are there more things I could try to get my laptop working properly again? The battery says its charging aswell but that's not the case.


    Laptop turns off & battery stuck at same percentage [​IMG]


    :)
     
    Configuration, Jun 28, 2018
    #1
  2. SauravSharma2547 Win User

    Battery Indicator Percentage not changing

    My Laptop Battery Gauge charge indicator percentage is not changing it always stuck at certain percentage.if I connect power adapter or remove power adapter then only my laptop battery changes automatically to certain value otherwise it gets stuck at same
    level of percentage for whole time even i use laptop for whole hour. I have tried to disable and enable battery driver but it is not helping me at all to solve the problem.
     
    SauravSharma2547, Jun 28, 2018
    #2
  3. RyanColby1984 Win User
    Battery Percentage Windows 10

    It makes no sense to not have a battery percentage indicator on mouseover. Clicking on the icon to see the percentage leftover is an extra step I'd rather not take.
     
    RyanColby1984, Jun 28, 2018
    #3
  4. Michael Gall Win User

    Laptop turns off & battery stuck at same percentage

    Battery jumps to RANDOM percentages while on charge

    Hi Nathan,

    For us to isolate your laptop percentage battery issue, we would like to know the following:

    • Were there any changes made on your computer prior to the issue (e.g., updates, software installation)?
    • Are you getting any error messages? If yes, what is the exact error message?
    • Is this the first time you experienced the issue?
    • To make sure that we have not missed on anything, what troubleshooting steps have you done so far?

    We look forward to your response.
     
    Michael Gall, Jun 28, 2018
    #4
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Laptop turns off & battery stuck at same percentage

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