Windows 10: Laptop went blank after "Resetting this PC 99%"

I have an ASUS TUF Dash F15.While I was trying to factory reset it, it went blank. I picked the "keep my files" option.

:)

 

Resetting the laptop stuck at 99%

Original Title: reset laptop

I bought an Acer. When the laptop was switched on at the shop, i skipped the step where i had to insert my microsoft email add.

The laptop was functioning normally, windows 10 were installed. Then at home, i tried to sign in but it didnt work out. I went back to the shop and they had to reset the laptop but its stuck at 99%. The resetting is taking hours and hours. Is this normal?
All programs have been lost as well. Please help.

 

Resetting this PC stuck at 99%

Hello, I have a laptop with i3 Processor and windows 10 and I wanted to reset my PC so I used the Windows backup and reset tool and now my PC is stuck at"Resetting this PC:99%" for more than 13 hours. What should I do?

 

Resetting this PC stuck at 99%

I resetted my laptop today afternoon at 12:30pm

I am waiting for nearly 7 hrs my laptop shows "Resetting this PC 99%" for nearly 3 hrs.

What should I do now?

I know to install pirated version of windows but I need the original activation of windows.