Windows 10: laptop with blue screen

Discus and support laptop with blue screen in Windows 10 Software and Apps to solve the problem; In January 2022, I purchased the laptop through AAFES online. Once received it was working perfectly. The only thing I did was install Microsoft office... Discussion in 'Windows 10 Software and Apps' started by JohannaGalarza, Feb 20, 2022.

  1. JOHANNAGALARZA
    JohannaGalarza Win User

    laptop with blue screen


    In January 2022, I purchased the laptop through AAFES online. Once received it was working perfectly. The only thing I did was install Microsoft office 365. It continues to work fine until it started to present a blue screen giving me several options, among them telling me that there was an error. I called HP and a case number was created. Several tests were done and the technician determined that I had to contact Microsoft to get the recovery key. I contacted Microsoft through my account and it turns out that they don't have the recovery key. With my little experience in computers, what I nee

    :)
     
    JohannaGalarza, Feb 20, 2022
    #1
  2. ERIC_ON_WEB
    Eric_On_Web Win User

    Laptop with broken screen How much?

    I would like suggestions and look in local stores. I dont wanna buy a laptop from someone online. Sorry. But could be a good idea if you asked him about the performance on older games. Gonna make a list ofall laptops people suggest me.

    Remove the screen for space purpose here its small desk and if the screen is opened it will hide my 22 inches lcd
     
    Eric_On_Web, Feb 20, 2022
    #2
  3. ROAN T
    Roan T Win User
    Blue Screen

    Hi,





    Blue screens could be caused by problems with your computer’s hardware or with its driver. Still, we
    would like to know more about the issue. Please clarify the following:

    • Did you get a STOP code?
    • Did you install any hardware or driver recently?



    For basic troubleshooting steps to resolve blue screen errors, we suggest checking out this
    article and simply follow the steps.



    Feel free to contact us if you need further help.
     
    Roan T, Feb 20, 2022
    #3
  4. REMON ONT
    Remon Ont Win User

    laptop with blue screen

    Startup Blue Screen

    Hi Jon,

    Startup blue screen error(s) can occur if a problem causes your PC to shut down or restart unexpectedly. It could be due to the following:

    • Outdated device software drivers
    • Corrupted Windows update system files
    • Software/Security conflicts

    We would like to know some information:

    • Did you get any blue screen stop error codes?
    • Have you tried booting in Safe mode?

    We suggest that you check this
    article     about troubleshooting blue screen errors and follow the troubleshooting steps provided there.

    We will wait for your response
     
    Remon Ont, Feb 20, 2022
    #4
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laptop with blue screen

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