Windows 10: laptop won't access hotmail account after internet outage is fixed

A friend's laptop will not access her Hotmail account. Time Warner cable serving our town was cut stopping all internet. It was repaired finally. All functions of internet returned to all of us except she cannot get her Hotmail account to respond on the laptop, and asked my help, which I will do this afternoon. She is able to access Hotmail on her phone from her wireless router, but not her computer, which is directly wired to router. No physical changes were made to her setup during the outage. What should I look for and try first? Many thanks. She is using Win 10.

:)

 

85002012

Yep, hotmail is suffering from an outage (on mobile devices only). You can access your calendar/email from the website (hotmail, outlook.com, live.com,etc)....but syncing on mobile devices isn't working right now...but don't reset your phone or anything...just
wait for a fix!



Hotmail Outage Today? Users Report Third Day of Service Interruption

 

Log into PC when internet not available

During a recent power outage I didn't have any access to the internet; I tried to log onto my PC and couldn't and was receiving the message 'Your device is off line' There are times I won't have internet access, but want to use my PC how do I fix this?
Can anyone help please.

 

Doing a Restore fixed it.