Windows 10: Laptop XPS 15 9640 crashes when going to sleep DRIVER_VERIFIER_DMA_VIOLATION

Discus and support Laptop XPS 15 9640 crashes when going to sleep DRIVER_VERIFIER_DMA_VIOLATION in Windows 10 Software and Apps to solve the problem; Hello, got an issue with new XPS laptop. Most times like 90% when ti goes to sleep, it crashes - either it restarts back to windows have to reopen... Discussion in 'Windows 10 Software and Apps' started by PiTRiS, Aug 14, 2024.

  1. PITRIS
    PiTRiS Win User

    Laptop XPS 15 9640 crashes when going to sleep DRIVER_VERIFIER_DMA_VIOLATION


    Hello, got an issue with new XPS laptop. Most times like 90% when ti goes to sleep, it crashes - either it restarts back to windows have to reopen again or is stuck on the blue "restore" screen.Mostly happens when I close the lid, sometimes happened even with open lid where I saw BSOD, issue always being DRIVER_VERIFIER_DMA_VIOLATIONI have done usual debugging steps not in order:- full clean reinstall from Dell provided image- system repair- dism, sfc- driver reinstall both from DELL and vendor intel, etc, really all the possible combinations- bios update always currentSometimes it

    :)
     
    PiTRiS, Aug 14, 2024
    #1
  2. ANTONIO RAMIREZ - OSU
    Antonio Ramirez - OSU Win User

    Driver_Power_State_Failure - Windows 11 - Dell XPS 16 9640

    my new Dell laptop is crashing every time it wakes up from hibernation and gives code Driver_Power_State_Failure no update of bios has fixed it

    OS Name Microsoft Windows 11 Enterprise

    Version 10.0.22621 Build 22621

    OS Manufacturer Microsoft Corporation

    System Manufacturer Dell Inc.

    System Model XPS 16 9640

    System Type x64-based PC

    System SKU 0C62

    Processor Intel(R) Core(TM) Ultra 9 185H, 2500 Mhz, 16 Core(s), 22 Logical Processor(s)

    BIOS Version/Date Dell Inc. 1.5.0, 5/14/2024

    SMBIOS Version 3.6

    Embedded Controller Version 1.08

    BIOS Mode UEFI

    BaseBoard Manufacturer Dell Inc.

    BaseBoard Product 0X06JY

    BaseBoard Version A00

    Platform Role Mobile

    Secure Boot State On
     
    Antonio Ramirez - OSU, Aug 14, 2024
    #2
  3. IRIS_004
    iris_004 Win User
    Windows 11 - DRIVER_VERIFIER_DMA_VIOLATION BSOD

    I have a new Dell G15 laptop.

    Since I received it, I encountered many DRIVER_VERIFIER_DMA_VIOLATION BSODs, at list once a day but sometimes 3-4 in 15 minutes.

    As a result of these BSODs some files got corrupted.

    Here are some minidumps:

    Microsoft OneDrive

    I would be grateful for your help!
     
    iris_004, Aug 14, 2024
    #3
  4. RICHARDBIBBY
    RichardBibby Win User

    Laptop XPS 15 9640 crashes when going to sleep DRIVER_VERIFIER_DMA_VIOLATION

    Dell XPS 15 L502x reboots when resuming from sleep after upgrade

    I'm finding that my Dell XPS 15 L502x fails to resume from sleep.

    The machine crashes (get DPS_WATCHDOG_VIOLATION), and restarts.

    I guess there's nothing can be done outside of a BIOS update by Dell, but any advice appreciated.
     
    RichardBibby, Aug 14, 2024
    #4
Thema:

Laptop XPS 15 9640 crashes when going to sleep DRIVER_VERIFIER_DMA_VIOLATION

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