Windows 10: Laptop's inbuild camera is not working Device VivoBook_AsusLaptop X409JA_X409JA

Hi Team,My Laptop's inbuild camera is not working. It's not working for any apps like Microsoft Teams or Zoom as well as the inbuild camera app. It is giving me a picture of a camera with cancel sign, after showing that your front camera is on. I have attached the error page with my query. Please help ASAP.RegardsDisha

:)

 

Camera not working

This is not a plug and play device, it's built into my laptop.. lol.

Sorry my bad for not mentioning, the program does install and seem to work fine. It did work when I first installed it, but it stopped working. Even if I freshly reinstall.

Errors are as followed..

When I open the program:

A webcam was not found or is not working properly.
Please click connect button and try again.

When I click the connect button....

Camera not found. The camera is in use by another application, or not connected. Make sure the camera is connected and working properly, then try again.

It is connected properly, and there are no other programs running in the back ground.

 

Camera on Laptop Not Working

Hi Neil,

This issue might have occurred due to corrupted/ outdated drivers on your device.

Let us try few of the below troubleshooting steps and check if it helps.

Step 1: I suggest you to check if there is any yellow exclamation point on WebCam in Device Manager.

• Press Windows + X keys from the keyboard, click on
  Device Manager.
• Expand WebCam drives under
  Imaging devices , right click on the driver.
• Click on Properties and check the
  device status.
• If not, select Update Driver Software.

Step 2: I suggest you to run Hardware and Devices troubleshooter.

Hardware and Devices troubleshooter
checks for common problems and makes sure that any new device or hardware connected to your PC is installed correctly.

• Press Windows key from the keyboard, type
  Troubleshooting and select it.
• Click on view all option on the upper left corner of
  Troubleshooting window.
• Select the Hardware and Device
  options from the list.
• Click Next to run the
  Hardware and Device Troubleshooter.

If the issue is with the Camera app,

Step 3: I suggest you to run the
Windows Store Apps troubleshooter.

Windows Store Apps Troubleshooter,
troubleshoots problems that may prevent Windows Store Apps from working correctly.

Run the troubleshooter for Windows apps

Hope it helps. Reply to the post with an updated status of accessing the webcam for further assistance.

Thank you.

 

Laptop Camera

Thanks for updating us on the results of the troubleshooting steps that you have completed. Since the built-in webcam is still not working correctly and the same error code 0xA00F4244 (0xC00DABED) is still appearing, we suggest that we check the camera privacy
settings to see if the camera access is turned on. Kindly follow the steps below to check the camera privacy settings:

• Press the Windows key + I to open the Settings app.
• Near the top of the Settings app window is the search box, kindly type the word "webcam" or "camera".
• From the list of results choose Camera privacy settings.
• Make sure that "Let apps use my camera" toggle is set to On.

We look forward to your response once you complete the steps.