Windows 10: Laptop's internal keyboard stopped working after using Logitech wireless keyboard/mouse

This is my girlfriends laptop, keyboard stopped working after she started using a Logitech MK470 combo (with radio dongle). The internal keyboard still lights up if a key is pressed, but no input whatsoever. Checked the driver, nothing wrong with it. Restarted the laptop, with and without dongle, nothing. Laptop doesn't move, so I'd be surprised if a cable got loose. I'm at a loss. Any ideas as to what's going on?

Thanks in advance!

submitted by /u/Siske1995
[link] [comments]

:)

 

Logitech wireless keyboard / mouse hangs

Problems

• Intermittent nature
  
• The mouse will often hang (won't move)
  
• The keyboard will often not type
  
• Sometimes, the keys get saved up and come out later all at once, and sometimes they never come out
  
• The mouse seems to have difficulty traveling to the top left of the screen.
  

Equipment

• Dell Precision M3800 Laptop
  
• Windows 10 Professional operating system
  
• Logitech wireless keyboard (K270)
  
• Logitech wireless mouse (M185). They came in the same box / use the same dongle.
  
• "Plugable USB 3.0" docking station that runs the DisplayLink software. It has two monitors attached to it, one by DVI and the other by HDMI. It's plugged into the laptop by USB.
  

Troubleshooting Steps Taken

• Wired keyboard and wired mouse work great.
  
• When wireless was plugged in, it was in a USB port on the laptop itself, not the docking station
  
• I rerouted the monitors to plug directly into the laptop (take this docking station out of the equation). So far the wireless keyboard/mouse are not malfunctioning. This seems to indicate that the docking station is a necessary component to reproduce the problem). But I have to give it 1-2 days to make sure because the problem is intermittent.
  

Question

What would be a good first choice for a fix I can try that won't hurt anything (update a driver...where?)?

 

Budget wireless keyboard and mouse for gaming? (INR)

Some logitech set, they have many KB/Mouse combos, always worked well for me.
I'm currently using a Logitech nano laser mouse with a 5GHz wireless Rapoo (flat keys) keyboard.

 

Wireless Keyboard and Mouse

I have an Inspiron 4471 AIO, a Dell Desktop and an Acer Laptop all running W10 ver 1809 with the latest updates.

The wireless keyboard and mouse that came with the Inspiron work just fine but I want to replace the keyboard with a Logitech or Microsoft Keyboard/Mouse combination both of which I have.

All three keyboards work with the Desktop and laptop but only the Dell keyboard/mouse work with the Dell AIO.

The AIO shows the appropriate wireless receiver in Devices and Printers but the KB and mouse don't work. I, of course, tried the receivers all the USB ports with no luck.

The problem exist also if I boot Macrium's rescue USB as well as a W10 ISO on a flash drive. Each of the other two KB/mouses work just fine in those environments

I will really appreciate help with solving this problem.

Thank you.