Windows 10: Laptop's internet slows down when connected to wifi

All the other devices connected to the wifi works just fine but the internet on my laptop is super slow. When I try running speed test it goes to a certain speed and stops and gives me an error. The are no issues if I connect it to my mobile hotspot. I tried scanning the entire device with multiple anti virus software but it still isn't working. I even reset my laptop keeping my files but to no avail. This is really frustrating me please help.

submitted by /u/yogesh_507
[link] [comments]

:)

 

Slow Internet connection

Hi,



Thank you for writing to Microsoft Community Forums.



We understand the difficulties that you are facing with internet lag in your laptop and in order to get clarity and to assist you accordingly, please reply with the answers to the questions below.

• What is the make and model of the laptop?
• What is the Windows 10 version and Build installed? (Type winver in Windows search/Run command)
• What type of internet connection are you using (wired/wireless)?
• Are you facing lag issue with any other device like a smart phone or a different laptop to the same network?
• Do you face the same issue connecting the Laptop to a different network?
• Did you try connecting the laptop using an Ethernet cable?

We would suggest you to refer this article: Why is my Internet
connection so slow?



Note: This article is for Windows 7,but it holds good for Windows 10



We await your response.



Aditya Roy

Microsoft Community – Moderator

 

Slow internet connection from Wifi - Network adaptor

Hi Maegen,

Slow internet connection could be due to outdated network adapter driver or Wi-Fi signal interruptions.

We would like to know some additional information to better isolate the issue:

• Have you tried updating your network adapter driver?
• Do you have any anti-virus or 3rd party security app running?
• Is your computer updating Windows or other programs?
• Have you done any changes on your computer prior to the issue?

In the meantime, we suggest that you try to run Network Adapter troubleshooter and
Internet Connection troubleshooter. It will find and fix problems with wireless network adapters and Internet connections. Follow the steps provided below:

• Press Windows key + X and select Settings.
• Click Update & Security, then choose Troubleshoot.
• Click Internet Connections and Network Adapter.
• Click Run the troubleshooter.

We will wait for your response.

 

Internet through wifi connection

Hi Sammy,

A few possible reasons can cause WiFi connection issues. To help us identify the cause of this problem, we would like to know the following information:

• Can you connect to the WiFi hotspot of your router? If yes, what is the status of the connection?
• Does your laptop automatically connect to the WiFi? Do you need to type a password when connecting?
• Can your laptop detect other WiFi hotspots around your location?

In the meantime, let's run the Network troubleshooter while connected using WiFi. The Network troubleshooter can help diagnose and fix common connection problems. To run it, follow the steps below:

• Click Start.
• In the search bar, type Network problems, and then select Identify and repair network problems from the list of results.
• Follow the steps in the troubleshooter and see if that fixes the problem.

Keep us updated on the status of the issue, and we will be glad to assist you further.