Windows 10: Laptops keeps freezing despite troubleshooting!

So I purchased a laptop. Soon after an update, it kept freezing. I uninstalled the update something to do with windows 10 and maybe bluetooth or something driver related like that and stopped freezing.

I purchased the same model laptop after that one ended up breaking. New laptop worked great. However I had updates and again it started freezing two days later. However this time the updates were security updates so I didn't know what to do.

I am freezing three times a night it seems.

Caps lock key doesn't work and I have to power off. If I am playing a video it emits a noise. freezes both on power and on battery.

I have tried reinstalling windows, unchecking the pci and fiddling with power settings. swapping the harddrive. checking for errors and stuff in the registry, checking the fans, updating the BIOS - basically anything in "what to do when your computer freezes guides" and yet nothing.

It happens when I am watching videos, or even if im just browsing a single news site so I can't find any cause and effect. Problems and reliability shows no errors.

Help would be greatly appreciated.




:)

 

Chrome keeps freezing on Windows 10

Hi Pat,



There may be a few reasons why your Google Chrome keeps on freezing. One reason is the browser that you're using. For us to further isolate your concern, we need you to answer the following:

• Is this happening on other browsers as well (e.g. Internet Explorer and Mozilla Firefox)?
• Does the issue persist only on a specific website or it occurs on all websites?

Let us know if you're still getting the same error after performing our suggested troubleshooting step so we can assist further.

 

Windows 10 infinite restart black screen


The tutorials provided are just a list of troubleshooting steps. Use only the steps which apply to you.

Since none of the troubleshooting steps here worked, I'd suggest you do a Clean install.

John

 

Wireless laptop that keeps freezing up.

Hi Claudine,

It is also possible that the internet service is the one causing the freezing issue. At the same, we would like to ask for additional information to so we can better assist you and identify the proper solution to your concern. Please answer the following:

• Have you tried other browsers and experience freezing?
• Have you installed recent updates before this issue occurred?
• What troubleshooting steps have you done so far?
• What build and version of Windows 10 are you using?

We hope to hear from you soon.