Windows 10: Laptops show media disconnected and one will not connect to internet

Our Dell Inspiron 15 5000 series is unable to connect to the internet. The troubleshooter first showed ""Wi-Fi" doesn't have a valid IP Configuration".

When I ran "ipconfig /all, the results showed all media disconnected. When I ran the troubleshooter again, it showed both ""Wi-Fi" doesn't have a valid IP Configuration" and "Media disconnected".


I have looked at roughly 50 different conversations regarding one or the other of these problems, some by Microsoft Support, some by others, and I have tried every one of the solutions, except the one guy who bought an external vlan. When I ran "ipconfig /all" on my dell latitude 7350 to compare configurations, I discovered that I am showing all media disconnected as well. According to all of the discussions I have read, I will almost certainly lose connectivity to the internet as soon as my tablet reboots. Since this is progressing from one problem to another, it acts like a virus, but everything I am finding seems to be trying to reset the ip configs which I have done repeatedly. Given I have not found one discussion which seemed to actually result in a fix for these two problems, any help would be greatly appreciated.

:)

 

IPCONFIG /ALL reveals Media State = Media Disconnected for many users

It is perfectly clear.

Look at my screen shot. The "Ethernet adaptor Local Area Connedtion" doesn't say media disconnected.

That is because there is a cable connected to that connection. That is where my internet and network is coming from. Because that connection doesn't say media disconnected, I have network access and internet access. If I unplug the network cable from my machine, and run it again, it changes to media disconnected.

When you add the /all switch to ipconfig, it shows you every network connection.

The isatap and tunnelling connections that it lists are NOT releated to your ISP. They are actually virtual connections created to handle sending IPv6 packets over a private IPv4 network. It only really applies to very specific conditions, and for the most part will always say media disconnected. You should ignore these, as they have nothing to do with if you are actually connected to a network or the Internet.

 

Connect and Disconnect internet

I just need to click the network icon in notification area, select my WiFi network and click Connect / Disconnect:





Selecting Connect automatically I don't have to enter the network security key manually:

 

IPCONFIG /ALL reveals Media State = Media Disconnected for many users

you are right, ,there are 4 connections showing, but all 4 state they are media disconnected still.