Windows 10: Last Windows 11 update turned my two screens black connected to Thinkpad dockingstation -...

Last Windows 11 update turned my two screens black connected to Thinkpad dockingstation - i.e. windows do not find the screens after this update

:)

 

Black screen on windows 11

Hi I have a similar issue. I have a surface pro 8, windows 11. The screen is black for a long time before login.

Normally:

• Turn on computer
  
• Screen with clock and scenic background
  
• Swipe screen up
  
• Camera turns on
  
• Face recognition
  
• Logs in
  

Now (since Nov 19):

• Turn on computer
  
• Black Screen with clock
  
• Swipe screen up
  
• Black Screen for 30 - 90 seconds, can see and move mouse cursor
  
• Camera might turn on and logs in or screen times out due to no activity
  
• Turn screen off//on by pressing the power button
  
• Camera might turn on or screen times out due to no activity
  
• at some point it logs in
  

This happens 100% on shutdown then power on. It happens a lot, but not always on restarts.

I have tried:

• turning it on and off
  
• rolling back updates
  
• factory reset from device
  
• factory reset from internet
  
• factory reset then installing all the updates
  
• factory reset then pause updates then uninstall updates
  

Anyone have any insights?

Thanks

 

Black screen on Thinkpad E595 while/after update, WIN 10

Hi,



Thank you for writing to Microsoft Community Forums.



I understand that you receive a Black screen after applying updates from the Lenovo Vantage software. I’ll certainly assist you with the issue.



However, please let us know:

• Have you tried restarting the computer?
  
• Do you see a black screen with mouse cursor?
  

I would suggest you to refer the troubleshooting steps mentioned in the article
Troubleshoot black screen or blank screen errors
and see if that helps.



Let us know the results, we will be glad to help you further.



Regards,

Nikhar Khare

Microsoft Community - Moderator

 

Black Screen During Driver Update

I reinstalled my laptop back to factory settings, and I wanted to update the GPU drivers. But when I try, the screen turns black during the update, but the computer is still running. I was forced to turn off the computer and turn it back on. I used system restore, so now I'm using the default drivers that came with the laptop. Can you guys suggest anything?