Windows 10: Latest Microsoft Photos shows a picture from "Recent Items" for only a few seconds

Hello,I am running the latest version of Windows 10 Pro 64 bit with the latest updates. My Microsoft Photos app was just updated today to version 2002.30060.3006.0.When I open a picture file from the "Recent Items" folder, any picture other than the most recently viewed one displays for 5 seconds.After 5 seconds, the picture disappears, and I get a "There's nothing to show here" error as shown in the attached file.I tried the repair and reset procedure in Apps and Features, but it didn't help.I have never had this problem with previous versions of Photos.Your help is appreciated.Thank you.

:)

 

Why do my photos show up in the microsoft app but not in my pictures folder?

Hi Cindy,



I realize the inconvenience you are experiencing with Windows 10. I will certainly help you.



This issue might occur if there is change in photo app settings.



To assist you better, please provided us the information below:

• When you say that "microsoft app", are you referring to photos app?
• Have you made any changes to the computer prior to the issue?

I suggest you to follow the steps below to check the source file for photos app and also copy the picture from external device.



Step 1: I recommend you check the source file settings in the photos app settings and check if it helps.

1. Click on Search bar.

2. Then type "Photos" without the quotes in the search bar and click on it.

3. Click on Settings on the bottom left corner of the Photos app.

4. Then check if under Sources, pictures directory is present or not.



Step 2: I suggest you to directly copy and paste the picture from the external device into the computer.

Please get back to us with an update on issue displaying pictures imported in the photos app into picture folder, we will be happy to help.



Thank you.

 

Recently used items does not show after a recent Windows update

I received an automatic update to Windows 10 on 4/3/2016. Now, Windows 10 will not display recently used items no matter what I do.

I took the following steps to correct the problem:

1. Right click on desktop.

2. Select Personalization.

3. Select Start.

4. Show recently opened items in Jump Lists on Start or the taskbar is already turned on, but items do not appear on Start or the taskbar.

What is happening?

Also, Start no longer displays anything. There is no listing of applications.

Original title: Windows 10 update has set recently used items so they do not display

 

Recently used items does not show after a recent Windows update

Hello Timothy,

Thank you for posting your concern in Microsoft Community and we regret for the inconvenience. Let me assist you.

To be able to assist you better, let us know a few more details on the below questions.

1) Did you make any recent changes to the computer?

2) Did you check if similar issues occur when logged in to the computer using a different user account?

3) Do you have any system restore point set prior to the issue?

To check if there is any Restore Point already created, follow the below steps.

• 
  Press Windows key + X, select System.
  
• 
  In the left pane, click on System Protection.
  
• 
  Select the option to system restore > next. It will show all restore points already created.
  

4) What is the particular Windows update you are referring to?

To do so, you need to check the settings through Windows update. Follow the below steps.

• Open the Settings Charm with the shortcut Windows Key
  
  +
  I.
• Click/tap Change PC settings.
• Click on the Update and recovery and click on the View your update history.
  
• You will now see a list of your installed Windows Updates. If you click on any one of the
  "Successfully installed on (date)" links

As an initial step towards troubleshooting, I suggest you to check if the 'recently used item' feature is hidden. If yes, uncheck the options. Follow the below steps.

• Right click on Taskbar and choose Properties.
• Select the tab Start Menu.
• Uncheck both the options for:
  
  1) Store and display recently opened programs in the Start Menu
  
  2) Store and display recently opened items in the Start Menu and the Task Bar
• Also select a higher number recent items to display in Jump List

If the above does not apply, please follow the below suggested methods and check in case if it is a functionality issue in Windows.

Method 1

This issue may happen due to system file corruption. I suggest you to run System file checker. System File checker (SFC) scan is done to check if there are any corrupted system files that could be causing this issue. Kindly follow
the below given steps:

• 
  Press Windows key + X, select
  Command prompt (Admin) to bring up elevated Command prompt.
  
• 
  In Command prompt type
  sfc/scannow and press enter.
  
• 
  Restart the computer.
  

Ref: Using System File Checker
in Windows 10

Method 2

If no corrupted system files were found in the previous state or were irrecoverable, then I suggest you to try the following steps to deploy the DISM command lines:

• 
  Press Windows key + X.
  
• 
  Click command prompt (Run as administrator).
  
• 
  In the Administrator: Command Prompt window, type the following commands. Press Enter key after each command:
  
  DISM.exe /Online /Cleanup-image /Scanhealth
  
  DISM.exe /Online /Cleanup-image /Restorehealth
  
  To close the Administrator: Command prompt window, type Exit, and then press Enter.
  

Write to us with the updated status and the required information for us to be able to assist you further.