Windows 10: Latest update screwing with my audio devices and sound settings

This latest update, 24H2 has screwed up my audio device settings and sound settings. I use a Corsair headset for multiple programs and applications and until I restarted after this latest update it's been without issue. After restarting, and removing Edge from every browser setting it had hijacked tsk Microsoft's Minecraft sounds will not play though the headset at all. Every other program and app works without fail as usual but Minecraft sounds play through my laptop speakers, regardless of the headset being the default. Now here's where it gets really messed up; I can completely mute my sp

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DTS audio process settings are unavailable with currently active audio device

Hello bagir shahab,

Thanks for using Microsoft products and posting in the community.

The error message you're encountering suggests that the DTS audio processing settings are not available for your currently active audio device. This could be due to several reasons, such as a driver issue or a conflict with another audio software or device.

Here are a few steps you can try to troubleshoot and resolve the issue:

1. Restart your computer: Sometimes, a simple restart can resolve temporary software glitches.
   
2. Check DTS APO Service: Since you mentioned that the DtsApo4Service is running, it's worth verifying if it's functioning correctly. You can try restarting the service by following these steps:
   
   • Press Windows Key + R to open the Run dialog box.
     
   • Type "services.msc" and hit Enter to open the Services window.
     
   • Locate the "DTS APO Service" in the list of services.
     
   • Right-click on it and select "Restart."
     
   • Close the Services window and check if DTS audio is now functioning.
     
3. Update audio drivers: Ensure that you have the latest audio drivers installed for your Asus Vivobook. You can visit the Asus support website, enter your laptop model, and download the latest audio drivers compatible with Windows 11.
   
4. Uninstall and reinstall DTS software: Completely uninstall the DTS software from your computer and then reinstall it. To uninstall:
   
   • Press Windows Key + R to open the Run dialog box.
     
   • Type "appwiz.cpl" and hit Enter to open the Programs and Features window.
     
   • Locate the DTS software in the list of installed programs.
     
   • Right-click on it and select "Uninstall."
     
   • Follow the prompts to complete the uninstallation process.
     
   After uninstalling, visit the official DTS website or your laptop manufacturer's website to download the latest version of the DTS software. Install it and check if the issue is resolved.
   
5. Disable other audio-enhancing software: If you have any other audio-enhancing software installed, such as Dolby Atmos or Waves MaxxAudio, temporarily disable or uninstall them. Sometimes, conflicts between different audio software can cause issues.
   
6. Check default audio playback device: Ensure that your desired audio device (laptop speakers or headset) is set as the default audio playback device. To do this:
   
   • Right-click on the volume icon in the system tray and select "Open Sound settings."
     
   • Under the "Output" section, select your desired audio device from the list of available devices.
     
   • Click on it and click the "Set as default" button.
     

If none of the above steps resolve the issue, you may want to reach out to the DTS support team or your laptop manufacturer's support for further assistance. They may have specific troubleshooting steps or updated drivers for your device.

Please feel free to let me know if you have any further updates, thanks.

Best Regards,

Lenka-MSFT| Microsoft Community Support Specialist

 

Permanently set default audio device

Hi Joost,

Thank you for writing to Microsoft Community Forums.

I understand that you need assistance to set your internal sound card as the default playback device on your Windows 10 computer.

In this scenario it is required to disable the audio device of the docking station. Disabling the audio device for the docking station will enable the internal sound card. To do so,

1. Right click on Volume icon on the taskbar > Open
   Sound settings.
   
2. Click on Sound control panel option and click on
   Playback tab.
   
3. Right click on the audio device for docking station and click on
   Disable.
   
4. This results in enabling the playback device to internal sound card.
   

If the issue still persists, I suggest you to post your query in
IT TechNet forums, since the settings which needs to
be implemented on domain environment. We have dedicated team of experts who are equipped with the resources to suggest you with the further steps.

Regards,

Muralidhar

Microsoft Community Moderator

 

Latest update (7/3/2017) killed my sound. No sound device can be detected (red x over sound icon)

Hello,

This issue may arise if the driver is incompatible with the latest update. To help you resolve your concern, we suggest that you contact your device manufacturer for better assistance. Hence, you may try these troubleshooting steps:

• Run the audio troubleshooter. It might be able to fix audio problems automatically.
• Uninstall and reinstall the drivers. You may refer to this
  link.

Do let us know if you have any other concerns.