Windows 10: Latest windows 10 pro update bricked laptop (03/13/19)

I just updated my sager clevo p955er to the latest windows which i assume was release today or yesterday.

When the notebook restarted it booted in to windows but nothing worked aside from a few function keys (fn + volume/LCD/SLEEP). Everything aside from those was completely unresponsive, it wouldnt boot in to safe mode either.

I tried a system restore point from a few days ago which said it was successful, but now it only boots in to recovery mode. It will not no matter what restore point i use or how i boot, boot normally.

Reverting to a previous version of windows doesnt work either.

I have had the problem where the PC is unresponsive after an update before, and the restore point fixed it. Noitso lucky this time.

Any insight is appreciated, im trying to avoid a wipe as best i can. Let me know what other info you need.

:)

 

BIOS update bricks laptop

I know this is going to blow your mind, but I've had bios bricks and I do laptop refurbs for a living. It happens... Particularly when the flash program is windows only and drivers are amuck.

 

Information 13/03/2018 08:19:22 Security-SPP 16384 None and 16385

• 1 What task are you trying to perform that you’ve encountered this issue?
• 2 What troubleshooting steps have you done so far?
• 3 Did you make any changes to the computer prior to this issue?

1 Run Windows

13-Mar-2018 23:23 running BBC iplayer

2 Win Pro was "clean installed" 01-Mar-2018

3 Now running 1709 16299.309 as of 13-mar-2018 22:00

Win 10 home & pro

1709

16299.309 after updates from 16299.248

# # #

# # #

#

Information 13/03/2018 21:57:59 Security-SPP 902 None

#

The Software Protection service has started.

10.0.16299.248

#

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

- <System>

<Provider Name="Microsoft-Windows-Security-SPP" Guid="{E23B33B0-C8C9-472C-A5F9-F2BDFEA0F156}" EventSourceName="Software Protection Platform Service" />

<EventID Qualifiers="16384">902</EventID>

<Version>0</Version>

<Level>0</Level>

<Task>0</Task>

<Opcode>0</Opcode>

<Keywords>0x80000000000000</Keywords>

<TimeCreated SystemTime="2018-03-13T21:57:59.304124200Z" />

<EventRecordID>4626</EventRecordID>

<Correlation />

<Execution ProcessID="0" ThreadID="0" />

<Channel>Application</Channel>

<Computer>xxxxx</Computer>

<Security />

</System>

- <EventData>

<Data>10.0.16299.248</Data>

</EventData>

</Event>

#

- <EventData>

<Data>10.0.16299.248</Data>

This is showing the wrong version number it should be 10.0.16299.309 should it not?

#

Win 10 Home

16299.309

Information 13/03/2018 21:58:29 Security-SPP 16384 None

Successfully scheduled Software Protection service for re-start at 2118-02-17T21:58:29Z. Reason: RulesEngine.

Information 13/03/2018 21:58:29 Security-SPP 903 None

The Software Protection service has stopped.

no sign of restart at 22:27:00

#

Win 10 Pro

13-mar-2018 21:59:56 16384 Security SPP

... software Protection service for restart 2118-02017T21:59:56Z -- 100 years time

13-mar-2018 22:04:44 916 ESENT

22:21:00 Software Protection still stopped ...

#

16384 happens during re-starts followed by 903 Win 10 Pro

#

 

Microsoft to make Windows 10 updates mandatory

Well, at the moment at least, you can choose to defer upgrades. Under Settings > Windows Updates > Advanced options you need to check the box labeled "Defer upgrades". What does that do? Good question. The answer I've found might illuminate it to a degree.

http://windows.microsoft.com/en-us/windows-10/defer-upgrades-in-windows-10

I hear this only applies to Pro and Enterprise editions. But I can't verify that.