Windows 10: Latest windows 10 update caused my sound to be less quality and more quiet than usual

Hello, i just followed my computer’s instructions for a software update along with an update with my AMD graphics drivers. My sound volume before the update was crystal clear and worked completely fine but now I find myself having to listen sound at all the way to 100%. I prefer louder noises and have hearing issues, though 100% volume will not suffice. I tried Loudness Equalization but the sound quality just sounds worse. I even tried rollbacking the sound card but it won’t let me. Im using Realtek High Definition Audio. Is there any way I can revert the update to my audio drivers? Please help.

:)

 

Sound Quality


One thing that sticks out from looking at your "My Computer" specs. You list "ONBOARD 6 CHANNEL (5.1) HIGH DEF AUDIO (AS STANDARD)" which suggests you do not have the correct sound hardware driver. Your motherboard has Realtek sound and the first step is to install the Realtek sound drivers. My ASUS also came with Sonic Studio 2 which is a sound enhancement package. Check the ASUS install disc to see if you have something similar.

May not be a speaker problem.

 

Sound Quality / Windows 10 Upgrade

Hi J,

To address this concern, we suggest that you follow these steps on how to troubleshoot sound issues after upgrading to Windows 10:

• Right-click the sound icon in the taskbar located at the bottom right of the screen and select
  Playback Devices.
• Select the current playback device in use and by default it should be the
  Speakers. Double-click on it to open its Properties window.
• Got to Advanced tab and change the bit rate to either of the following: 24bit/44100 Hz or 24bit/192000Hz. Depending on the speaker configuration.

If that won't work, follow these steps on how to scan for hardware changes:

• Go to Start menu, search for Device Manager and click it.
• Expand Sound and audio devices.
• Right-click on the current sound driver and choose Uninstall.
• Click on Scan for hardware changes and the updated driver will be automatically installed.

If the issue still persists, we suggest that you download the latest sound card drivers for Windows 10 from your PC's manufacturer website.

Let us know how it goes.

Thank you.

 

Reinstalled Windows 10 and speaker sound quality poor

Hello Ellie,

Thank you for posting your query in Microsoft Community.

We do understand your concern and we will be happy to help you regarding this.

I request you to try the below methods:

Method 1:

Hardware Troubleshoot

Windows 10 has a built-in troubleshooter to check and fix issues with Sound. I would suggest you to run this troubleshooter to check if the issue is with your Audio.

Refer these steps:

• Press Windows key +X, select Control panel.
• Change the view by option on the top right to Large icons.
• Click on troubleshooting and click on the view all option on the left panel.
• Run the playing Audio troubleshooter.

Method 2:

Sound problems can be caused by cables that aren't connected properly, damaged drivers, incompatible drivers, sound settings, missing updates, and problems with your sound card.

I request you to follow the below steps:

Step 1: Uninstall the Sound card Drivers

• Press “Windows Logo” + “X” keys on the keyboard.
• Click on “Device Manager” from that list.
• Search for the Sound driver from the device list, right click on it and then select “Uninstall”. On the un-installation window, if you have an option: “Delete the driver software for this device” you may select that and then
  remove the corrupted drivers from the computer.
• Follow the on-screen instructions to complete it and the restart the computer if prompted.
• After the restart, please go ahead with the next steps to install the latest drivers and check if that resolves the issue.

Update Driver Software from the Manufacturer’s website.

Step 2: Go to the Computer or Sound Card manufacturer’s website and search for the latest Windows 10 drivers available for the Sound Card model and then install it by following the instructions given in the website.

I also request you to follow the below article:

Fix sound problems

http://windows.microsoft.com/en-us/windows-10/fix-sound-problems#v1h=tab01

I hope this helps you. If you have any further query in future, feel free to contact us. We will be happy to help you.

Thank you.