Windows 10: Latest Windows 10 update has rendered my laptop unusable

As of the update I installed on my laptop last night, ALL of my drivers have been rendered broken, meaning I have no audio, internet, or anything of the like. I cannot even open windows update without it closing itself. Nothing works anymore, and I am incredibly annoyed by this. Couple this with the fact that the windows store has refused to install any programs in the last 3 months on my laptop, and I am at my wits end with Microsoft.

:)

 

Laptop turns unusable after latest windows 10 update

Hi,

Thank you for posting your query in the Microsoft Community.

We have to make sure that the Windows Update is installed properly on your laptop. To check if it is installed already, please follow these steps:

• Press the Win + I buttons.
• Select Update & Security.
• Click View installed update history. The latest update should have been installed and dated last week.

If your laptop does not have the latest update yet, you can manually get the update by following the above steps 1 and 2, then select
Check update.

In case that your laptop has already the latest Windows Update installed, please follow the troubleshooting steps on this

link.

Let us know if any issues arise.

 

critical updates keep rendering laptop unuseable

Hi,

Thank you for posting your query in Microsoft Community.

I can understand that must make you feel upset and we will work toward fixing this situation for you.

To better assist you, please answer the following questions:

1. When you say "cannot access my laptop", are you referring to being unable to boot the laptop?

2. Is it a particular update that is causing the issue?

3. What exactly is the KB number of the update?

Follow the steps below to check the KB number of the update:

1. Press Windows key + R.

2. Type appwiz.cpl and press enter to open programs and features.

3. Click "view installed updates" on the left pane.

4. Locate the update and note down the KB number.

Updates are installed periodically to improve and enhance the performance of the operating system. It is unusual that the update would cause problem to your operating system. In order to identify if the update is causing the issue, I would suggest you to
try uninstalling the update and check again. To uninstall the update, follow the steps given above to check the KB number, right click on the update and uninstall it.

If uninstalling the update resolves the issue, follow the steps given in the help article on
How to temporarily prevent a Windows or driver update from reinstalling in Windows 10


Let us know the result.

 

Windows 10 Update renders laptop unuseable

Hi Geoff,

The issue that you’ve encountered regarding the behavior of your Windows 10
computer may be caused by some configuration or programs that prevent Windows from working properly. To sort out your concern, we suggest that you boot your device in
Windows Recovery Environment (WinRE). This process will help you troubleshoot the issue when starting up your computer. To do this, you may follow the steps provided on this
link.
Once you’re on the page, you may click the Windows Recovery Environment link, proceed with the steps, and then complete the process. After completing the given steps, you may check if you’re able to use your computer properly.

Keep us updated about your concern for additional assistance.