Windows 10: Latest Windows update-printers impossible to use

I automatically installed the latest Windows 10 update several days ago. The next day, all of my applications were slow to the point of almost being unresponsive. In addition, I couldn't connect to my wireless printers. After spending the better part of a day on a call to tech support, I got one printer back. The other was impossible to recover. In addition, the next day I couldn't even open Outlook and file explorer took around 2 minutes to load each time I used it. Back to tech support and another half-day on the phone. The tech ended up restoring my old Windows 10, prior to the update. Now I'm getting messages from Microsoft that my version of Windows 10 will no longer be supported after some time in November. Any one have a solution to this? Microsoft doesn't seem to. Nor do they appear to care.

:)

 

Windows 10 update cause printer problem with: "Printer not activated - Error - 20"

Hi John,

Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

I understand your concern about accessing the printer after the Windows Update, we will help you with this issue.

Do let us know the following:

• What is the make and model of your device?
• How is the printer connected to the computer, locally or through network?
• Have you tried any troubleshooting steps to resolve this issue?

I suggest you to try the below and check if it helps.

Step 1: I suggest you to update the drivers for printer and check.

• 
  Right click on the Start button from the desktop and select
  Device Manager.
  
• 
  Locate and expand Print queue.
  
• 
  Right-click on the printer driver
  that is listed and click Update driver software.
  

Step 2: I suggest you to run the printer troubleshooter from
“Fix printer problems”
and then check if this fixes the issue.

Hope it helps. Reply to the post with an updated status of this issue and required information, we will be happy to help you further.

 

Unable to remove a printer gone in "Unspecified" group

An outdated, or incompatible printer driver could be causing the issue. We suggest that you update your printer driver, or
uninstall the printer driver; then, restart the computer, and have Windows install the latest driver automatically. Check the steps below:

• Press Windows key + R.
• Type devmgmt.msc and press enter.
• Locate the printer driver and uninstall it.
• Restart the computer.

Keep us posted.

 

Printer

Hi Rodrigo,

I am sorry to know that you are having issues with Printer.

What and all steps have you tried so far?

Restart the computer and check.

Also, check for Windows updates.

I suggest you to run the Printer Troubleshooter and check if it helps.

• 
  In Search window type Troubleshooting and click on it to open it.
  
• 
  Click on Hardware and Sound.
  
• 
  Then click on Printer to run the troubleshooter. Follow onscreen steps.