Windows 10: Launching a bought game on a new laptop

Hi, 2 years ago I bought a game - Minecraft master for my daughter. She will be given a new laptop. Is it possible to start the game on the new laptop when she signs in her store account and launches the game from there? Now two important points - in the Store I see only Library, but not My library - how come? and - more important - will the new launched game be installed from the very beginning or with the game progress? Another problem - this product does not exist any more, only Microsoft deluce, not master. Is it a problem? Thanks, Bye, Petr

:)

 

Launching games

Hi Wesley,

Windows 10 is gamer-friendly by design. If an issue like being unable to launch a game happens, it can be caused by outdated display driver or other factors that cause conflict when launching the app. For us to better assist you, we'd like to ask for additional
information. Please answer the following:

• What build and version of Windows 10 are you using?
• Are you getting an error message when launching the game?
• Have you made any changes to the settings or installed updates prior to this issue?
• What troubleshooting steps have you tried so far?
• What specific games are you having issues with?

We will wait for your response.

 

Games won't launch and run in background.

Hi,

Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

Please do let us know with the following information for better assistance:

• What exactly do you mean by games does not run in the background?
• Which are the games you are trying to launch?
• Were you able to see any error code/ error notification while trying to launch the game?
• Have you tried any troubleshooting steps?

I would like to inform that the Microsoft Visual C++ Redistributable x86,
usually occupy 1 GB of the storage space.

I suggest you to run disk cleanup to free the memory: Free up drive space in Windows 10
and check.

Hope it helps. Reply to the post with an updated status of this issue and required information, we will be happy to assist you further.

 

Sims4 will not launch on my new laptop

Hello Yasir,

Thank you for providing the link but it did not help. I took the steps they suggested and nothing worked, same error message from Microsoft. I have also restored my laptop to default settings and re-installed Origin and the game with the same result, error
message.

Thank you,

Alicia