Windows 10: Left Microsoft Family, but still have screen time limit.

Discus and support Left Microsoft Family, but still have screen time limit. in Windows 10 Gaming to solve the problem; Since I'm moving away, I removed my Microsoft account from my Microsoft Family. My account on the Microsoft Family had screen time limits placed on it... Discussion in 'Windows 10 Gaming' started by Jack Tansley, Jul 18, 2022.

  1. JACK TANSLEY
    Jack Tansley Win User

    Left Microsoft Family, but still have screen time limit.


    Since I'm moving away, I removed my Microsoft account from my Microsoft Family. My account on the Microsoft Family had screen time limits placed on it by my dad. I figured leaving the family would remove the screen time limit, however this hasn't been the case and I'm still locked out of my PC after 8pm. My dad is unable to change these limits as he's forgotten the account he set it up on bless his heart. Am I stuck like this? Can I fix it without making a new account?

    :)
     
    Jack Tansley, Jul 18, 2022
    #1
  2. MARILOU SER
    Marilou Ser Win User

    time limits in family not working

    Hi Barbara,

    We would like to know more details about your concern about the Family Safety time limit that is not working so we can better assist you. Kindly answer the following:

    • Does it happen only with particular child account?
    • What troubleshooting steps have you done so far?

    In the meantime, we would suggest that you refer to this
    support link     on how to set up screen time limits for your child.

    We look forward to your response.
     
    Marilou Ser, Jul 18, 2022
    #2
  3. SANDEEP_KM
    Sandeep_KM Win User
    Microsoft Family Screen time is BROKEN

    Hello,



    Thank you for writing to Microsoft Community Forums.



    1. Were you able to perform this task previously?

    2. Are you aware of any changes made on your PC, prior to this issue?





    As I understand your concern related to Microsoft Family screen time limits, let us try few troubleshooting methods to fix this issue and check if that helps:

    Method 1: Fix screen time limits not working. Refer the following article on
    Fix screen time limits not working
    for steps to troubleshoot issue with screen limits.

    Method 2: If the issue persists, I suggest you to remove and re-add the child account back to the family account. Refer the article on
    Remove members from your family group
    for steps to remove the child account from the family account. You can refer the following article on

    Add members to your family group for steps to add the child account back to your family account.



    Hope it helps,

    Sandeep Kumar M

    Microsoft Community – Moderator
     
    Sandeep_KM, Jul 18, 2022
    #3
  4. ADITYA_ROY
    Aditya_Roy Win User

    Left Microsoft Family, but still have screen time limit.

    Pi hole breaks Microsoft Family Screen Time Limit time extension requests

    Hi,



    Thank you for writing to Microsoft Community Forums.



    We understand your concern related to Microsoft Family screen time limits, which has stopped working after installing Raspberry PI and PI hole.



    In this scenario, please refer the steps as mentioned in this article:
    Fix screen time limits not working



    If the issue persists, I suggest you to remove and re-add the child account back to the family account. Refer this article:
    Remove members from your family group



    However, I commend and appreciate you for recognizing this behavior. This is a valuable suggestion as this issue occurred after installing Raspberry PI and PI hole. Hence, I suggest you to leave a

    Feedback     for this product so that our developer team can look into this and check if it can be implemented in the future updates



    Hope it helps.



    Aditya Roy

    Microsoft Community – Moderator
     
    Aditya_Roy, Jul 18, 2022
    #4
Thema:

Left Microsoft Family, but still have screen time limit.

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