Windows 10: Left-over effects of malware in Windows 7 (or malware still present)

Discus and support Left-over effects of malware in Windows 7 (or malware still present) in AntiVirus, Firewalls and System Security to solve the problem; Good people, I have a Windows 7 machine that has contracted an infection of some kind that I have not been able to completely eradicate. Info: [1]... Discussion in 'AntiVirus, Firewalls and System Security' started by ComicOak3348469, Feb 15, 2019.

  1. COMICOAK3348469
    ComicOak3348469 Win User

    Left-over effects of malware in Windows 7 (or malware still present)


    Good people,

    I have a Windows 7 machine that has contracted an infection of some kind that I have not been able to completely eradicate.

    Info:

    [1] Description:

    I think this malware arrived as what looked like a MS Word ".doc" file that was


    attached to an email. I knew the source and tried to open the .doc attachment.

    I have:

    Windows 7, 32-bit, latest updates (as of 15 Feb 2019)
    Microsoft Security Essentials says nothing found.

    About every 5 to 10 minutes I get a popup that states:
    "2265891.exe has stopped working"

    I can either "Check online for a solution and close the program", or I can simply "Close the program". I have done one or the other many times.

    This popup also allows me to see additional details, which are as follows:

    ----start----
    Problem signature:
    Problem Event Name: APPCRASH
    Application Name: 2265891.exe
    Application Version: 0.0.0.1
    Application Timestamp: 5c61771b
    Fault Module Name: 2265891.exe
    Fault Module Version: 0.0.0.1
    Fault Module Timestamp: 5c61771b
    Exception Code: c0000005
    Exception Offset: 000114e0
    OS Version: 6.1.7601.2.1.0.256.48
    Locale ID: 1033
    Additional Information 1: 50e5
    Additional Information 2: 50e520dc17a2b3a4a2d06bb85a6d30c1
    Additional Information 3: d418
    Additional Information 4: d418661b4ff1a682a05e2f25112ffc83

    Read our privacy statement online:
    http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

    If the online privacy statement is not available, please read our privacy

    statement offline:
    C:\Windows\system32\en-US\erofflps.txt
    -----end-----


    Here is an image of the popup:


    Left-over effects of malware in Windows 7 (or malware still present) ec872fb9-b875-4526-8bf9-b7688b53f02a?upload=true.png


    Security Essentials also has some information. Here is an image:


    Left-over effects of malware in Windows 7 (or malware still present) 565c6f08-c04f-4456-b73b-262cfd9dac37?upload=true.png


    I have downloaded and run the "Microsoft Safety Scanner - 1.0.3001.0

    This software does not find anything with the "quick scan".

    Any suggestions on what to try next?

    Thanks,
    Jim

    :)
     
    ComicOak3348469, Feb 15, 2019
    #1
  2. BRUCE HAGEN
    Bruce Hagen Win User
    Bruce Hagen, Feb 15, 2019
    #2
  3. LE BOULE
    Le Boule Win User
    Le Boule, Feb 15, 2019
    #3
  4. R-T-B
    R-T-B Win User

    Left-over effects of malware in Windows 7 (or malware still present)

    Manufacturers embed malware in their smartphones

    There is an important distinction there. Adware != malware.
     
    R-T-B, Feb 15, 2019
    #4
Thema:

Left-over effects of malware in Windows 7 (or malware still present)

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