Windows 10: Legitimate Microsoft phone number?

I got a popup that my computer was disabled. I did not call the number but looked for a Microsoft Help number and found 844-622-2589. Is that a legit Microsoft number? I ended up with Esource Software Solutions LLC. I gave them access and they used CCleaner Pro and Webroot to remove the virus. Is Esource Software Solutions a legitimate Microsoft partner?

:)

 

Is 1-888-501-7748 a legitimate Microsoft support phone number

Is 1-888-501-7748 a legitimate Microsoft phone number?

Thanks, Curt

 

Is 1-888-501-7748 a legitimate Microsoft support phone number

This is not a known Microsoft phone number. Look for your specific area to find a Microsoft Support number here: Global Customer Service phone numbers - Microsoft Support

-RGC Tech

 

Sophiisticated scam or legitimate service?

This is obvious scam. Google employee would never call you.

"I just like to inform you that we are a legitimate company. Without your
permission we cannot control your device because if we need to control your
computer, we have to call you to run TeamViewer software, when you will
share your Teamviewer ID & Password with us, then only it is possible for
us to control your device with your permission. This is the way of a
genuine company."

You need to remember that scammers are always trying to manipulate victims. This is their job. Of course they won't admit that they aren't legitimate or scammers. And them saying that they need your permission for remote controlling "to prove you that they're legitimate" is just another tactic of manipulation, so you think, "oh if they were scammers they wouldn't need my permission."

They are 100% scammers. You must be really very naive to not notice it. Anyway, all you need to do now is to block their number, put them in spam. They will probably try to call you again from the different numbers. Anytime they will call you, straightaway hangup. If they don't stop, I would suggest you to change your number. Also there is another way. I don't know if they were calling you to your smartphone or landline phone, but if it's a smartphone, then most smartphones have this ability where it blocks all unknown numbers automatically. I know it's not an ideal option, but it's the only thing to do if you don't want to change your phone number. For example my android phone has a feature to block calls from the strangers and also block calls from hidden numbers and even from contacts. Anyway, they somehow gained your personal information (number, email and etc)... And also remember, there are whole departments in the world that obtain, collect & then sell such information to scammers.

Next step after blocking and putting them in spam (& also report their emails to google) is to clean install of your windows if there's even a small suspicion that they had remote control of your computer. Disconnect your computer from the Internet. Format your disk and clean install Windows. After this change passwords of your important accounts & increase security as much as possible (very important to enable 2-step verification wherever you can).

And lastly, remember few golden rules:

• Never give your credit card information to anyone! Even if God descends from the sky and asking your cc number.
• Never make a transaction to some company you have not enough information, that has not reputation and name, in short in some shady companies and remember, even reviews can be faked and fabricated.
• Never send money to strangers.
• Never give strangers remote control of your computer.

P.S. I suggest you to use password managers like Lastpass or Bitwarden, definitely use strong password and enable 2-step verification for them & also use strong and complex passwords (You can use this site for generating strong passwords: Strong Random Password Generator or you if you're using Chrome, it also can generate for you and also lastpass and bitwarden also have this ability).