Windows 10: Leivon

1. Formal IntroductionHello {{CustomerFirstName}}! Thank you for contacting Microsoft Windows Technical Support. My name is Leivon. I'm happy to help you with your issue today. To get the most out of your support experience, please keep your browser open and stay in front of the computer as much as possible. Long response delays may cause the chat session to end. For your security, please avoid sharing sensitive information like product keys, passwords and credit card information in this chat.2. When you know the nameHello {{CustomerFirstName}}, thank you for calling Microsoft Support. How m

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