Windows 10: Lenovo C940 Fingerprint reader

Hello,

I have a new Lenovo Yoga. This is strange however, my fingerprint reader only works consistently when I am at my corporate office. When I take the laptop to my home office, it always has a problem recognizing my index finger signing in with windows hello feature? Any suggestions on how to solve this problem would be greatly appreciated. Thank you.

:)

 

Lenovo C940 BSODs While in Modern Standby

That's the fingerprint driver I installed - - from Lenovo website.

Clean installed, both times.

Lenovo hardware and os diagnostics scans for webcam and fingerprint reader failed because they couldn't access either of those pieces of hardware.

- - - Updated - - -

My other threads, outside the BSOD forum, were deleted with no reason given... Maybe someone thought they were pointless duplicates of this thread???

 

Lenovo C940 BSODs While in Modern Standby

This fingerprint driver was displayed on the Lenovo website:
laptops and netbooks :: yoga series :: yoga c940 14iil :: 81q9 :: 81q9001cuk :: pf1xzs0c - US

Did you system restore, clean install or reset save files or reset remove files, or custom install?


Run the Lenovo operating system and hardware diagnostics (custom scan):
laptops and netbooks :: yoga series :: yoga c940 14iil :: 81q9 :: 81q9001cuk :: pf1xzs0c Lenovo PC Support - US

For computer sleep problems consider opening a new thread: Performance & Maintenance - Windows 10 Forums

 

Fingerprint reader not working, windows 10, lenovo X200s

I upgraded my Lenovo X200s to windows 10. Since then, the fingerprint reader is not functioning. It is listed as a generic fingerprint device under the device manager, but I cannot update the driver auto or manual. I installed the Lenovo Validity fingerprint
driver for Windows 10 and used the Run: gpedit.msc route to enable biometrics, but still there is no option to set up fingerprint sign-in. Is this fingerprint reader a total loss? I haven't found any other fixes online, especially not for the X200
series. Thanks.