Windows 10: Lenovo Explorer VR Helmet detection problems for SteamVR.

Discus and support Lenovo Explorer VR Helmet detection problems for SteamVR. in Windows 10 Gaming to solve the problem; SteamVR cannot detect my VR headset, even though I can safely log into the Mixed Reality Portal. The headset is working properly, the connection is via... Discussion in 'Windows 10 Gaming' started by Василий Симиров, Apr 22, 2025.

  1. Lenovo Explorer VR Helmet detection problems for SteamVR.


    SteamVR cannot detect my VR headset, even though I can safely log into the Mixed Reality Portal. The headset is working properly, the connection is via usb 3.0. When trying to forcibly find the headset, SteamVR also issues error 108, stating that it cannot detect it. Help

    :)
     
    Василий Симиров, Apr 22, 2025
    #1
  2. Whiteboygaming6, Apr 22, 2025
    #2
  3. Liezl Fal Win User
    Hulu VR won't load on Microsoft MR helmet

    Hi Joanna,

    Allow us to verify some details so we can properly isolate the issue.

    • Is this happening on a TV in the VR environment? Are there any other apps or features within the VR environment that are having issues as well?

    For initial reference, kindly check out the common troubleshooting steps found on this
    link.

    We will wait for your reply.

    Regards.
     
    Liezl Fal, Apr 22, 2025
    #3
  4. Lenovo Explorer VR Helmet detection problems for SteamVR.

    Hulu VR won't load on Microsoft MR helmet

    Hi All,

    Problem: When I attempt to load a TV or VR show from within Hulu VR, I see the loading icon, but the show never loads.

    Question: Is anyone else having this problem?

    Equipment: A VR rated Windows laptop (PREDATOR GC-571) with 16 GB memory, i7-7700HQ CPU, GEForce GTX 1060, fast internet connection etc. and a Microsoft Mixed Reality Helmet (AcerAH101).

    Reproduction Instructions:

    1. Enter the Mixed Reality Portal

    2. Start Hulu VR

    3. Pick any virtual room.

    4. Click on either TV or VR

    5. Pick any show to watch.

    6. You get a screen in front of you with the show name, the work Loading and a spinning icon.

    7. That is it. This is as far as I ever got.

    What I Tried:

    * Searched the web. The only reports I can find of this problem is from people using PS4 VR.

    * Attempted uninstalling HULU, rebooting etc.

    * Reported the problem to HULU and went through every thing again (uninstalling etc). They agree that my equipment and internet connection are more than adequate. They have opened a ticket.

    * Posted here just in case it is not just a Hulu problem. Note: I am not having problems with Hulu Recruit, the Ghostbuster games, Jaunt etc.
     
    JoannaCall, Apr 22, 2025
    #4
Thema:

Lenovo Explorer VR Helmet detection problems for SteamVR.

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