Windows 10: lenovo laptop keeps freezing but works fine in safe mode - windows 11

My laptop has these constant unpredictable freezes. I got it fixed by installing a brand new windows 11 and fixing the corrupted files, but then the issue persisted once again after getting the 24h2 update. i went back to the 22h2 i had before but issues still happen.please, i need insight asap!

:)

 

Laptop freezes on login screen but works fine in safe mode.

Problem:

I have an HP 15-eq laptop. It suddenly crashed while I was working and now when I try to boot, it reaches the login screen but if move the cursor, the screen freezes and turns black and the laptop stops responding.

Steps taken so far:

1. Startup repair from winRE. It said auto repair was unable to solve the problem.
   
2. HP diagnostics extensive memory test. Result: passed
   
3. Reset while keeping the files. Result: reset was done and all the apps are gone but the problem persists.
   
4. Boot into safe mode. Result: everything seems to be working fine in safe mode, which leads me to believe this is not a RAM or SSD issue, but a software issue. But what type of software issue won't get resolved by a reset?
   
5. Event viewer had only one type of critical event which is event 41 kernel power.
   

OS: Windows 10 build 19044

Kindly help me resolve this issue.

 

PC freeze within 30sec of boot, works fine in safe mode

Hi there,

Having an issue with my Laptop, running win 10 pro.

Freezing in less than 30 secs of boot normal boot.Safe mode works fine where I have tried to run sfc now issue found.

So here is a quick list of what I have so far tried

• Boot to safe mode sfc /scannow no issue found
• Tried a clean boot(disable all no MS services) and reboot
• Sign in under a new user account
• Read logs but nothing seen freezing seem to not write any logs.
• Memory test passed
• chkdsk passed
• run windows repair off disk
• Sure there is more than I can not think of at the moment as my brain is ready to sleep
• System Restore
• Startup Repair

I am thinking it might be a driver based issue due to working fine when in safe mode but haven't updated any drivers.

Any help will be greatly appreciated.

Thanks,

 

Windows 11 Safe Mode PIN Failure

I've a new Asus ProArt Studiobook and need to put the laptop into SafeMode to fix Windows Defender issue (thread here if of interest). I'm running the latest version of Windows 11 (23H2). I was attempting to boot into safe mode. At the login screen, I receive the following error "Something happened and your PIN isn't available. Click to set up your PIN again."

Troubleshooting steps so far

1. I've repeated this with the laptop LAN connected, WiFi connected, Safe Mode and Safe Mode with Network. still unable to login to my laptop via safe mode.
   
2. I've also reinstalled Windows 11 using this guide, following the Reinstall Windows 11 using installation media Keep Everything steps... I didn't fancy reinstalling all my apps. still unable to login to my laptop via safe mode.
   

Other than sending my laptop back under RMA or do a fresh rebuild, I'm out of options. Any ideas?