Windows 10: lenovo laptop lockout by one raunchy update ending with the BSOD

Yup, that pretty much sums it up. Tonight, Lenovo told me I had an update available, so I updated it. Then I got the big bad BSOD stop code telling me that I had an inaccessible boot device. I tried several different advanced options, of which exactly none of them worked, so all I wanted to do was just get into command prompt and uninstall the darn update. I'm assuming the update is 5.07.0127.exe, but I'm not entirely sure.

Well, after an exhaustive search online, I still do not know how...

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Multiple 0x0000009c BSODs on Windows 10 Lenovo Laptop

Symptoms:

• Windows 10 Pro BSODs randomly (after freezing). I have almost 12 identical dumps (attached).
• There seems to be no pattern to it but sometimes it happens when the machine is idle.
• The machine just hangs and then eventually reboots -- most of the time I don't even see a BSOD screen, it just goes from a frozen screen to reboot and the dump is generated.

Steps Taken With No Success:

• Ran full memtest with no issues.
• Clean Windows reinstall.
• Changed from HDD to Crucial SSD.
• Updated BIOS and drivers to what I think are the latest (manufacturer website).

Important System Characteristics:

• Lenovo Z70 laptop with dual Intel 5500 and nVidia GeForce 840M graphics cards
• Virtualization technology is turned on in BIOS in order to run virtual machines
• The BSODs stopped for a good while and then started up again quite frequently lately. I haven't been able to pinpoint any changes in how I use the machine.

Most of the dumps seem to point to intelppm.sys --I'm not sure where to go from here.I have attached the output of the information DM log collector. I have gone through all the files and sanitized them to remove any sensitive personal information (according to me) but that shouldn't affect the integrity of the information.

 

Terrible performance with latest windows 10 update on Lenovo Laptop

Since you have completed most of the steps on the list on how we can improve the PC performance in Windows 10, we can now check the components on your laptop. This is to make sure that the Windows Update is calibrated with the hardware on your laptop.
This
link contains an article by Andre Da Costa, wherein he listed on how to determine if the PC is compatible with the Windows 10. Please check if your Windows 10 has now the version 1709 by pressing
Win + R then type winver. Select your OEM on the list and check if Lenovo has an update for the drivers on your laptop. You may also need Lenovo to assist you if there's an update with your laptop's system BIOS.

Regards.

 

Lenovo Y50 Windows 10 BSOD Driver_power_state_failure

Hi Redsoxaholic,

Thank you for posting your question in the Microsoft Community Forums.

I understand that you've been facing issues with the BSOD. We will look into this for you.

Appreciate your efforts to work on this issue and adding the dump files link. Based on our analysis of the Dump files, it appears that the issue is with the drivers for the Power Management and the Display.

The problem can be caused by power setting issues. So change the power settings to see if this resolves the problem.

Method 1: PCI Link State Power Management Settings.

Follow the steps to turn off power saving to fix Driver Power State Failure.

1. Open Control Panel.
   
2. View by Small icons and select Power Options.
   
3. Click Change advanced power settings.
   
4. Expand Wireless Adapter Settings and Power Saving Mode, then change the setting to Maximum Performance.
   
5. Expand PCI Express and Link State Power Management, then change the setting to Maximum power savings.
   
6. Click Apply then OK.
   

Reboot your computer to check to see if the Driver Power State Failure error is gone.

Method 2: Update the Drivers.

If the issue still persists, I would suggest you to update the respective drivers and check if it works for you. You can check the article to
update drivers in Windows 10. Kindly follow this article with respect to the Power Management
Drivers and Display Adapters, you can also update the drivers from the system
manufacturer's
website. In case your system is using a dedicated graphics card, you can download and install the drivers from the Graphic card manufacturer's website and check if that helps.

You can get the latest drivers for your Laptop here:
https://pcsupport.lenovo.com/in/en/...Body_BrowseProduct&searchType=0&keyWordSearch=

Note: Since the websites are not hosted by Microsoft, the links may change without notice. Microsoft does not guarantee the accuracy of this information.

Hope this helps and let us know how it goes.

Regards,

Srimadhwa B

Microsoft Community-Moderator