Windows 10: Lenovo laptop screen goes black and I have tried everything!

Discus and support Lenovo laptop screen goes black and I have tried everything! in Windows 10 Software and Apps to solve the problem; I have tried updating the drivers, ending explorer.exe, disabling fast start up, not letting the laptop go to sleep. I am at a loss. It happens on... Discussion in 'Windows 10 Software and Apps' started by VarshaN34, Apr 27, 2022.

  1. VarshaN34 Win User

    Lenovo laptop screen goes black and I have tried everything!


    I have tried updating the drivers, ending explorer.exe, disabling fast start up, not letting the laptop go to sleep. I am at a loss. It happens on charge and off charge. I do notice that sometimes it happens when I have something playing and then when I wake the mouse up to pause/ close something it is like it overloads itself and shuts off. I have to do a hard shut down . Any advice please?

    :)
     
    VarshaN34, Apr 27, 2022
    #1
  2. Maria Fab Win User

    Screen goes black

    Hi,

    To isolate your concern, we would like to ask a few questions:

    • Were there any changes made on your laptop prior to this?
    • Does it only happen when you use Internet Explorer, or have you tried using a different browser?
    • Are there any external devices plugged into your laptop?

    If your laptop experiences a black screen after upgrading to Windows 10, you may refer to this
    link on how to troubleshoot black screen errors. Follow the steps provided. For additional help with
    Internet Explorer, click here.

    Let us know how it goes.
     
    Maria Fab, Apr 27, 2022
    #2
  3. Rose Cal Win User
    Screen goes black

    Hi Kris,

    It is possible that your screen goes black may be due to a critical system error which can cause the system to shut down. To isolate your issue, we'd like to gather more information:

    • Have you made any recent changes prior to this issue?
    • Did you get any error messages when it turns black?
    • Have you tried checking if the sleep mode is turned on/off?
    • What troubleshooting steps have you done so far?

    Meanwhile, we recommend that you perform the steps in this
    article
    to troubleshoot blank/black screen errors. This will provide you instruction when you see a black screen before signing in to Windows 10 and when you see a black or blank screen after signing in to Windows 10.

    Let us know if you need further assistance.
     
    Rose Cal, Apr 27, 2022
    #3
  4. Virus-j Win User

    Lenovo laptop screen goes black and I have tried everything!

    Toshiba Laptop Black Screen

    I have a Toshiba Laptop, Was reinstalling windows 7 on it last night left it doing the updates then shut it down. Turned it on this this afternoon only to find the laptop screen is Black and also there is a burning smell coming from the Fan.

    I connected the Laptop to a external monitor that is fine, Can go into bios, Windows boots up fine Etc.
    Just took apart the laptop earlier to check all the cables where in correctly, Checked the motherboard over for any damage, burnt bits but but found nothing. Just put it back together now but im still getting this burning smell and i still cant use the laptop screen only a external screen.

    I Tried Pressing FN+F5 to switch to the laptop screen, But still black screen. Any Suggestions please ?

    Thanks
     
    Virus-j, Apr 27, 2022
    #4
Thema:

Lenovo laptop screen goes black and I have tried everything!

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