Windows 10: Lenovo Legion 5 pro with AMD: Random Stuttering Problem

Discus and support Lenovo Legion 5 pro with AMD: Random Stuttering Problem in Windows 10 Gaming to solve the problem; HelloSince I bought my laptop I have been suffering from random stuttering problems, I have asked Lenovo how to fix this problem, but no success, as a... Discussion in 'Windows 10 Gaming' started by Alvaro Huillca Muñoz, Dec 18, 2022.

  1. Lenovo Legion 5 pro with AMD: Random Stuttering Problem


    HelloSince I bought my laptop I have been suffering from random stuttering problems, I have asked Lenovo how to fix this problem, but no success, as a last resort I changed from windows 11 to windows 10 but the problem persists. In some forums they told me that, in some cases, windows and amd present this type of problem due to the new ftpm protocol, and that I should deactivate it, but I don't know if this is prudent or will only make my situation worse. Is there any truth in what they told me?

    :)
     
    Alvaro Huillca Muñoz, Dec 18, 2022
    #1
  2. sygnus21 Win User

    Lenovo Legion 5 15

    No suggestions but want to say nice laptop. They also seem to be popular being they're currently unavailable

    That said my only suggestion would be to take time to learn the laptop yourself.

    Enjoy *Smile
     
    sygnus21, Dec 18, 2022
    #2
  3. Lenovo Legion T5 freezes daily - Windows 11

    My Lenovo Legion T5-28IMB05 runs on Windows 11. The first time running each day it will freeze (usually early on in the session) in this way: if sound is on it will start to stutter then buzz, the cursor freezes, they keyboard freezes (no ctrl+alt+del possible). Monitor freezes on current screen with no blue screen. Then I shut it down by holding the power button for 5-seconds, then re-start. It runs well for hours after that. If allowed to go to sleep it will freeze again; the next day it will freeze again. Microsoft tried to help and suggested to go to the manufacturer. Lenovo's online troubleshooting failed to solve the problem. I've searched online for answers.

    Does anyone have a suggestion?
     
    John Berndt, Dec 18, 2022
    #3
  4. Lenovo Legion 5 pro with AMD: Random Stuttering Problem

    Lenovo Legion 5 wakes from Sleep even after disabling waking

    My Lenovo Legion 5 (82AU00BVUS) keeps waking from sleep, even though I've taken all sorts of steps to prevent it. WinVer: 20H2 (19042.867)

    System bios info:
    SMBIOSBIOSVersion
    EFCN38WW

    Here's what I've done so far:

    1. Disable wake timers

    I completely disabled wake timers in Power Options:


    Lenovo Legion 5 pro with AMD: Random Stuttering Problem [​IMG]


    2. Checked wake_armed devices

    I checked which devices are "wake_armed" in powercfg. Armed devices include the keyboard, and the ethernet port of an external dock, which is strange because when I look in device manager at that ethernet port, the enable wake is disabled, so something isn't adding up right.


    Lenovo Legion 5 pro with AMD: Random Stuttering Problem [​IMG]


    3. Check Device Manager

    In Device Manager, I checked on the eXtensible Host Controller that you see mentioned above as the cause of the last wake event. There's only one such controller:


    Lenovo Legion 5 pro with AMD: Random Stuttering Problem [​IMG]


    And the device properties:


    Lenovo Legion 5 pro with AMD: Random Stuttering Problem [​IMG]


    As you can see, according to device manager properties, the device isn't allowed to wake up the computer - and yet it did.

    And remember how it said that the Plugable ethernet was wake_armed? Well check this out:


    Lenovo Legion 5 pro with AMD: Random Stuttering Problem [​IMG]


    4. Check Event Viewer

    Event viewer confirms the eXtensible host controller as the cause of the wake event:

    The system has returned from a low power state.

    Sleep Time: ‎2021‎-‎03‎-‎25T21:37:43.268198000Z
    Wake Time: ‎2021‎-‎03‎-‎25T22:46:01.919720100Z

    Wake Source: Device -Intel(R) USB 3.1 eXtensible Host Controller - 1.10 (Microsoft)
    Summary

    1. In power settings, wake from sleep is disabled entirely.
    2. The system is being woke by a device that, in device manager, shows isn't even allowed to wake up the computer.
    3. Another device (plugable ethernet) shows in powercfg that it is wake_armed, even though its power configuration in device manager says the opposite.

    Something crazy is going on here. How do I stop this computer from waking up?
     
    technonaut, Dec 18, 2022
    #4
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Lenovo Legion 5 pro with AMD: Random Stuttering Problem

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