Windows 10: Lexmark z2420 printer no longer found after upgrading from Windows 7

Discus and support Lexmark z2420 printer no longer found after upgrading from Windows 7 in Windows 10 Drivers and Hardware to solve the problem; I have a Dell 15 inch laptop which has worked beautifully for me but now that I upgraded from Win 7to 10 my printer is no longer recognized. The... Discussion in 'Windows 10 Drivers and Hardware' started by MTHall720, Jul 17, 2016.

  1. MTHALL720
    MTHall720 Win User

    Lexmark z2420 printer no longer found after upgrading from Windows 7


    I have a Dell 15 inch laptop which has worked beautifully for me but now that I upgraded from Win 7to 10 my printer is no longer recognized. The printer is Connected via a USB. I did a fresh download of drive erst for the Lexmark Z2420

    :)
     
    MTHall720, Jul 17, 2016
    #1
  2. KING SCORP
    king scorp Win User

    Why does my printer not work in windows 10?

    I recently upgraded from windows 7, and have found that my Lexmark x3550 printer will not work. Can someone please enlighten me as to why?
     
    king scorp, Jul 17, 2016
    #2
  3. RONJOHNSON_849
    RonJohnson_849 Win User
    USB devices NOT recognized in Windows 10

    #1. Yes, still failed to register as a USB device. Settings Devices Printer lists the Z2420 but does not communicate with it. Driver indicates current.
    #2 Tried all three ports without success.
    #3. Prints fine on my old Windows 7 machine.
    #4. External hard drives work with 10 (backup drive and storage). One is USB 3.0, the other 2.0. Also used a Crane external Wifi antenna on this computer under 8 and 8.1 without difficulty. As soon as 10 came up it was no longer recognized.

    Lexmark troubleshooting indicates two .exe files are being blocked by firewall. Have turned off Windows Firewall, again without print success.

    Ran set up files again with no luck. Cannot communicate with printer message.

    Properties says the device is working properly.

    Z2420 is listed on the printer list but will not communicate.

    This computer (HP Pavilion E088) started with 8, then 8.1 and now 10.

    What can I do next?
     
    RonJohnson_849, Jul 17, 2016
    #3
  4. AMERICANPHARAOH
    AmericanPharaoh Win User

    Lexmark z2420 printer no longer found after upgrading from Windows 7

    Hello, MTHall720,

    Welcome to Windows Ten Forums

    Providing you have correctly installed a new print driver for your Lexmark Z2420 Printer, here's what to do. Turn on your printer, go to, Start>Settings>Devices>Add Printer or Scanner. Select your Printer. Click add device. Now try to print.

    If this doesn't work, you'll need to right click Start>Select - Programs and Features>Uninstall any Lexmark Printer entries.

    Turn off your Printer. Then go here, to download the correct print driver:
    http://support.lexmark.com/index?pro...locale=EN_US#1

    Note: Before downloading the new printer driver, make sure you select Windows 10, and select which system you have, such as, 32-bit or 64-bit. Then download the correct driver. Turn on your Printer and try to print.

    If your printer does not support Windows 10, contact Lexmark Printer Support to see if they can help.
    http://www.lexmark.com/en_us/product...ontact-us.html

    EDIT: I did find which driver to use for you printer by checking the Lexmark website. Use the Windows 8, 8.1 print driver for limited support.

    Products with limited support These products were developed before Lexmark had knowledge of the re-designed Windows 10 printing system, but will support basic printing features. Microsoft may choose, at its own discretion, to completely discontinue printing support for these products in future Windows 10 operating system updates.


    Use existing Windows 8, 8.1 print drivers for the following inkjet models:

    • Lexmark S815/S816 (Lexmark S800 Series)
    • Lexmark Pro901/Pro902/Pro905 (Pro800-Pro900 Series)
    • Lexmark Pro802/Pro805 (Pro800-Pro900 Series)
    • Lexmark Pro702/Pro705/Pro706/Pro708 (Pro700 Series)
    • Lexmark Pro202/Pro205/Pro208 (Pro200-S500 Series)
    • Lexmark S602/S605/S608 (S600 Series)
    • Lexmark S502/S505/S508 (Pro200-S500 Series)
    • Lexmark S402/S405/S408 (S300-S400 Series)
    • Lexmark S302/S305/S308 (S300-S400 Series)
    • Lexmark X2650/X2670/X2690 (2600 Series)
    • Lexmark X4975/X4950 (4900 Series)
    • Lexmark X6675/X6650/X6690 (5600-6600 Series)
    • Lexmark X5650/X5690 (5600-6600 Series)
    • Lexmark X7675 (7600 Series)
    • Lexmark X3650/X3690 (3600-4600 Series)
    • Lexmark X2600/X2620/X2630 (2600 Series)
    • Lexmark Z2300/Z2330/Z2390 (Z2300 Series)
    • Lexmark Z2420/Z2490 (Z2400 Series)
    • Lexmark X4630/X4650/X4690 (3600-4600 Series)

    Hope this helps,
    John




    .
     
    AmericanPharaoh, Jul 17, 2016
    #4
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Lexmark z2420 printer no longer found after upgrading from Windows 7

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