Windows 10: LG dvd doesn't recognize some audio CD's on windows 10

dan_517 · Jul 14, 2018

LG dvd doesn't recognize some audio CD's on windows 10

:)

PabloCastillo1 · Jul 14, 2018

LG BLU-RAY BH10LS30 INTERNAL: I cannot write CD/DVDs

Hello,

My Blu-Ray writer (LG BH10LS30) was working perfectly on Windows 7 64bit Pro (reading and copying) but when I upgraded to Windows 10, the device was not recognized.

I tried the solutions described in https://support.microsoft.com/es-es...s-not-recognized-by-windows-or-other-programs and after some tries, it worked.

Now the device is recognized and I can read all formats (CD, DVD, Blu-Ray) but I cannot copy any disk!!!.

As soon as I tried to copy, it starts to write but a few secons after an error appears that stops the process and kills the disk...

I upgraded to the latest LG firmware (2014!) but it doesn´t work

Any suggestion?

Many thanks

DellySheCorte · Jul 14, 2018

CD/DVD drive not recognized

First, try inserting a disc in the drive, does it spin up?
--Yes, I put a blank CD in, and it spins up.

A few other suggestions

Try uninstalling the device in Dev mgr, wait 2 or 3 minutes and if Windows doesn't cycle though hardware changes, right click any device and select Scan for Hardware changes.

--Yes, I've uninstalled it and waited. Tried this with the CD in. Nothing happened after a few minutes, so I did the Scan for Hardware changes. Still Unknown Device. I've even tried updating and grabbing the drivers off the HP site, updating those drivers didn't help. Tried the update drivers, didn't fix the issue.

You might also want to check File and Folder options in File Explorer
press the blue file menu,
select Change folder and Serach options
select the View tab
is show empty drives selected?

---This was hidden. I've unhidden it as in the screen shot of my folder options.

It would help members if you could post a screen shot of Dev mgr device properties (post the first 4 tabs)

If it is an unknown device -post the General tab and the Details.
On the Details tab, select Hardware IDs from the drop down box

---Posting pictures.

I'm not sure if these suggestions will help. I had a similar issue with a CD drive on a Vista box, turned out to be a hardware issue on the Mobo. The optical drive is really controlled by a few settings (DVD, CD, Writer) and when it doesn't work, it is hard to diagnose.

If the device worked before (recently), it's a Win10 issue, and it might be version specific. There are known issues with AMD graphics drivers, this might extend to the chipset as well - those with Intel boards / CPUs can ignore this part. It's a guess anyway.

--Installed WIN 10 with this drive, it worked until 10 was installed.

If you're comfortable with hardware, you might try removing the optical drive from the box, restarting without it attached, and then shut down, reinstall the optical drive and start up the machine.

Follow instructions in the service manual for your device or on the mfr website.
Click to expand...

---I'm okay with opening latops. I've opened this one 3 times, adding SSD HD and upgrading RAM. I'll be able to try this later on, Friday, probably. With it spinning up when a CD is inserted, I'm not sure this would help. I'd appreciate advice on this.

Azaruddin Syed · Jul 14, 2018

LG CD/DVD storage GH22NS50 not recognized after upgrade to Windows 10

Hi Todor,

Thank you for posting in Microsoft Community.

Sorry for the inconvenience caused to you. I understand that the LG CD/DVD storage GH22NS50 is not recognized by your computer after upgrading to Windows 10. I’ll certainly help you with this.

I suggest that you refer the suggestions provided by Auggy replied on August 6, 2015 to a similar issue.

cd dvd drive

Also refer the following Windows support article for more help.

Your CD or DVD drive is not recognized by Windows or other programs (Applies to Windows 10)

Disclaimer: This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps
carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in
the Microsoft Knowledge Base: 322756 (http://support.microsoft.com/kb/322756/ )
How to back up and restore the registry in Windows.

Hope this will help you. Keep us posted with the status of the issue. We’ll be glad to assist if you need further assistance

Thank you.

Windows 10: LG dvd doesn't recognize some audio CD's on windows 10

LG dvd doesn't recognize some audio CD's on windows 10

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