Windows 10: Lifecam HD-3000 no longer recognized

Good day. So over the pandemic-ish years we, as a company, standardized on the Microsoft Lifecam HD-3000 for simplicity, standards and cost.Reasonable camera we could all use in a Windows environment. Considering it was a Microsoft product and we were windows it makes perfect sense....right?So, suddenly Windows does not recognize the camera and there is ZERO kb on this issue an for the 30+ camera's we have out there it's a slow burn. Meaning, each few days someone comes to us and says my camera stopped working?WTH microsoft!! I don't need to hear the "unplug it and plug it back in" generic

:)

 

LifeCam HD-3000 Windows 10

Similar problems here with my "LifeCam HD-3000" no longer working in W10.

I suggest that Microsoft change the marketing ...

"DeathCam HD-3000" seems more appropriate

 

LifeCam HD-3000

Hi,

• When was the last time you were able to use the Camera application without encountering any problem?

- I was able to use the camera app before I installed the Lifecam HD-3000 webcam.

- It was installed on January 29, 2017.

- I can use Lifecam HD-3000 with Skype, Viber, and Messenger with no problem.

- It just doesn't work on my computer's Camera app.

• Did you make any changes to your computer's configuration prior to the issue?

- I didn't make any changes to my computer's configuration prior to this issue.

- I followed the steps you provided below and nothing changed. I still cannot use it on my Camera app.

My PC information:

- Model: Alienware Aurora R5

- Edition: Windows 10 Home

- Processor: Intel(R) Core(TM) i7-6700 CPU @ 3.40GHz

- Installed RAM: 16.0 GB

- System Type: 64-bit operating system, x64-based processor

 

Microsoft® LifeCam HD-3000

Microsoft® LifeCam HD-3000