Windows 10: Lifecam Studio Flicker, Horizontal Lines

Just got a Lifecam Studio camera. it has bad flicker/jitter and the horizontal lines that pop across the screen. It doesn't matter what app i use Camera, Teams, Zoom, etc.... or PC. the results are the same. So given that, it seems it really is a camera issue. Any ideas? Distributor tells me I can't return it and need to go to MS to replace........ but all the links they sent to talk to someone either break or lead here.* Moved from Mobile Devices* OS assumed to be Win 10

:)

 

lifecam studio error code

Hi Eddie,

Thank you for posting in Microsoft Community.

If I understood you right, you are facing issues installing LifeCam studio. I can help you with it.

First, I would suggest you to run the hardware troubleshooter and check.

Try these steps to run the troubleshooter:

• Type troubleshooting in the search bar.
  
• Click view all in the left panel.
• Select ‘Hardware and devices' and follow the on-screen instructions.
  

let’s update the Firmware and check if it makes any difference.

http://www.microsoft.com/hardware/en-ca/p/lifecam-studio#support

If the issue persists, please uninstall the Microsoft LifeCam application from the control panel and install the fresh version.

1. Right click the screen's bottom-left corner, click Control Panel, and then, under
Programs,

2. Click
Uninstall a Program.

3. When you find the program
Microsoft LifeCam, click it and Click Uninstall.

4. Follow the on screen instructions.

Visit the following link and install the Microsoft LifeCam application.

http://www.microsoft.com/hardware/en-ca/p/lifecam-studio#n

You may also contact the Microsoft hardware support using this link:

http://www.microsoft.com/hardware/en-ca/support/contact-us

Hope the information helps. Let us know if you need further assistance with Windows related issues. We will be happy to help.

 

Windows 10 Lifecam Studio

I don't think that LifeCam is fully compatible with Windows 10 as Windows 10 isn't listed on the operating system scroll on Firmware, drivers, and software for Microsoft LifeCam cameras.

 

Microsoft LifeCam Studio

GOOD MORNING

Thanks for responding to my question. My LifeCam Studio is not downloading properly. I've tried every recommendation given and no success.

If I may: I run windows10 PRO on a Gateway SX2855 Desktop. In Installing the webcam, links tell me of the installing and completion of install of the LifeCam Studio. When I open the camera link I see myself on screen with directions to operate the installed
Camera although there would be no image without the LifeCam Studio being installed, there are no features, controls, etc, nothing relating to the LifeCam Studio.

In Programs and Features there is no mention of the LifeCam Studio Although, I found it in Device Manager! I can find no LifeCam Studio software or mention of it on my computer. I have followed the link for "LifeCam Updates", the link goes back and forth
telling me to "make sure that the LifeCam is connected". I do, and nothing happens.

Now I've done all the 'uninstalls and installs' I can think of and the ones I've been instructed to do. I've even bought a Driver Update service. So, please help me if you can. I'm open to any suggestions you may have.

A final though: Do I have a defective Camera?

Bill Gibbs