Windows 10: LifeCam Studio produces green picture

I recently purchased a LifeCam Studio and the picture in every app I've tried is green and horribly over exposed. There are no drivers for Windows 10 since it claims they are built in. Looking at the driver information it says it's version 10.0.19041.1202. I've tiredeleting the driver and letting Windows re-detect and install.Updating the driver. I'm running the "best" driver according to Windows.How do you correct this problem?Mike

:)

 

lifecam studio error code

Hi Eddie,

Thank you for posting in Microsoft Community.

If I understood you right, you are facing issues installing LifeCam studio. I can help you with it.

First, I would suggest you to run the hardware troubleshooter and check.

Try these steps to run the troubleshooter:

• Type troubleshooting in the search bar.
  
• Click view all in the left panel.
• Select ‘Hardware and devices' and follow the on-screen instructions.
  

let’s update the Firmware and check if it makes any difference.

http://www.microsoft.com/hardware/en-ca/p/lifecam-studio#support

If the issue persists, please uninstall the Microsoft LifeCam application from the control panel and install the fresh version.

1. Right click the screen's bottom-left corner, click Control Panel, and then, under
Programs,

2. Click
Uninstall a Program.

3. When you find the program
Microsoft LifeCam, click it and Click Uninstall.

4. Follow the on screen instructions.

Visit the following link and install the Microsoft LifeCam application.

http://www.microsoft.com/hardware/en-ca/p/lifecam-studio#n

You may also contact the Microsoft hardware support using this link:

http://www.microsoft.com/hardware/en-ca/support/contact-us

Hope the information helps. Let us know if you need further assistance with Windows related issues. We will be happy to help.

 

Windows 10 Lifecam Studio

I don't think that LifeCam is fully compatible with Windows 10 as Windows 10 isn't listed on the operating system scroll on https://www.microsoft.com/hardware/en-us/d/lifecam-studio.

 

Microsoft LifeCam Studio

GOOD MORNING

Thanks for responding to my question. My LifeCam Studio is not downloading properly. I've tried every recommendation given and no success.

If I may: I run windows10 PRO on a Gateway SX2855 Desktop. In Installing the webcam, links tell me of the installing and completion of install of the LifeCam Studio. When I open the camera link I see myself on screen with directions to operate the installed
Camera although there would be no image without the LifeCam Studio being installed, there are no features, controls, etc, nothing relating to the LifeCam Studio.

In Programs and Features there is no mention of the LifeCam Studio Although, I found it in Device Manager! I can find no LifeCam Studio software or mention of it on my computer. I have followed the link for "LifeCam Updates", the link goes back and forth
telling me to "make sure that the LifeCam is connected". I do, and nothing happens.

Now I've done all the 'uninstalls and installs' I can think of and the ones I've been instructed to do. I've even bought a Driver Update service. So, please help me if you can. I'm open to any suggestions you may have.

A final though: Do I have a defective Camera?

Bill Gibbs