Windows 10: Lights on but not functioning mouse

Discus and support Lights on but not functioning mouse in Windows 10 Software and Apps to solve the problem; Hi , I just bought a new rgb mouse.I want to use it on my computer and it lights up, however it is not moving I see that it's showing driver is... Discussion in 'Windows 10 Software and Apps' started by McReal111, Mar 31, 2022.

  1. MCREAL111
    McReal111 Win User

    Lights on but not functioning mouse


    Hi , I just bought a new rgb mouse.I want to use it on my computer and it lights up, however it is not moving I see that it's showing driver is installing, I tried restarting and update driver for mouse. Both of the steps won't work, I also tried using the mouse on my laptop and it works fine, what might be the problem?

    :)
     
    McReal111, Mar 31, 2022
    #1
  2. MICHAEL GALL
    Michael Gall Win User

    Mouse functions poorly

    Hi Steve,

    Let us isolate the issue with the function of your mouse by providing us the following information:

    • Were there any changes made on your computer prior to the issue (e.g., updates, software installation)?
    • Is this the first time you experienced the issue?
    • To make sure that we have not missed on anything, what troubleshooting steps have you done so far?
    • Have you tried using another mouse on your device? If yes, what is the result?

    We look forward to your response.
     
    Michael Gall, Mar 31, 2022
    #2
  3. HELPITSBROKE77
    HELPITSBROKE77 Win User
    Incorrect mouse functioning.

    I have no functioning mouse or keyboard. How can I correct this issue without any of the usb ports communicating with any device inserted? They are providing power but nothing is being installed like normal. windows 10 64 hp pavillion 1110 series. I have
    tried all the steps people have listed and none are correcting the issue.

    Thanks
     
    HELPITSBROKE77, Mar 31, 2022
    #3
  4. LOV DOLLENTE
    Lov Dollente Win User

    Lights on but not functioning mouse

    Microsoft RVF-00052 Arc Touch Mouse

    Hi Logan,

    To better assist you, please clarify the following:

    • Did you make any changes prior to this issue?
    • Have you tried using the mouse on a different computer?

    Meanwhile, to troubleshoot Microsoft Arc Touch Mouse, we suggest performing the steps provided on this
    link. Keep us posted with the result.

    Regards.
     
    Lov Dollente, Mar 31, 2022
    #4
Thema:

Lights on but not functioning mouse

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