Windows 10: list of files jumps to the top

It is the issue with File Explorer. When I open a long list of files trying to go through it, it suddenly jumps up, to the beginning

:)

 

Microsoft Office Taskbar Jump Lists

Hi Ken,

For us to better assist you with the taskbar Jump Lists issue, we'd like to know the following:

• Were there any changes made to the computer prior to this issue (e.g. Windows updates)?
  
• Does the issue also occur on other pinned apps/files?
  

In the meantime, we suggest to turn off/on Jump Lists in Settings. To do so, please follow the steps below:

• Press Windows key + i to open Settings, then select
  Personalization.
• In the left pane, click Start.
  
• Turn Off then turn On Show recently opened items in Jump Lists on the Start or the taskbar.
  

We're looking forward to your reply.

 

cannot turn off jump list

Hi Rohit,

To address this concern, we suggest that you follow these steps on how to turn off the Jump Lists on Windows 10:

• Go to Start menu, search Settings, then press
  Enter.
• Click Personalization.
• Select Start.
• Turn off the Show recently opened items in Jump Lists on Start or taskbar.

Let us know how it goes.

Regards.

 

File Explorer Jump List

Hi, New PC Win 10 installed been working fine for about a year. All of a sudden, could have been after an update, and whilst all other jump lists are fine, the File Explorer jump list won't let me open an item by left clicking on it. To open an file
from the File Explorer Jump List I have to right click to open the jump list then right click again to open the mini menu and then I can left click the word Open. This is so annoying when you're used to just left clicking the file once the jump list is open.
Any ideas anyone apart from restore. thanks.