Windows 10: Live Mail Attachments Saved as URLs

I very recently upgraded from W7 to W10. I still have Windows Live Mail as my mail application. I also recently tried to save several PDF attachments from an email to a folder on an internal RAID 1 array. For some reason when I attempt to open those files whose icons show them as PDFs I get a message "Can't Locate that page" in my browser with a URL that looks a lot like the internal file address in my computer. Why does the saved file and the transmitted file both show icons as PFDs but when I try to open the saved file it goes to my browser. I can open the transmitted files properly but when I try to save them from Adobe the end up being saved such that I go to the browser instead of Adobe Reader. Or have I missed changing a "feature" that I didn't know about to allow the correct application to be called for this situation?

:)

 

Windows 10 mail image attachments cant "save as"

Hi Brambly,

As you are facing issue with the Windows 10 mail image attachments.

We have figured out and recognized that, you will not find option to
Save, print or move except the Copy option available for the Windows 10 mail image attachments.

Hence I suggest you to provide the feedback as this is by latest design;

Step on how to provide feedback

• Open the image you want to copy or save.
• Click on Settings.
• Right hand side select the feedback option and provide feedback for the same.

If you need further assistance, please do let us know and we would be happy to help you further.

Thank You.

 

Windows 10 Live Mail

Hello Brian,

Thank you for your interest in Windows 10.

As per the issue description you are facing issue in downloading any attachment from Live mail and sending emails.
It is possible that there are corrupted files on your Windows Live Mail that could be causing the issue.

I would suggest you to try the steps provided in the article mentioned below and see if it helps you to fix the issue.

What do I do if I can't download my attachments in Windows Live Mail?

If issue persists, I would suggest you to repair Windows live mail as its corruption might be the cause of your issue.

We recommend that you try repairing Windows Live Mail to check if it fixes the issue. Before you repair Windows Live Mail, you can backup your files to make sure that you do not lose any of them. You can click on this

link for steps on how to backup your files.


Once your files have been backed up, you can then follow the steps below to repair Windows Live Mail.

• Press Windows key + X, select Control Panel from the list.
• Click on Programs, then Uninstall a program.
• Look for Windows Essentials.
• Right click on Windows Essentials and click on Uninstall/Change.
  
  A window will pop up asking to either remove or repair Windows Essentials.
• Choose Repair all Windows Essentials program.

If repairing does not work, then we advise that you uninstall and reinstall Windows Live Mail. You can follow the same steps above but choose Remove instead of repair. You can then visit this

link where you can download a fresh copy of Windows Live Mail.

Hope this would help. If issue still persists post back with current status of your computer and result of the proposed suggestion, we will be happy to assist you.



Regards,

 

I cannot download file attachments in Live Mail (Hotmail)

Hi,

Thank you for getting in touch with Microsoft Community.

I suggest you to access the Windows Live Mail account on another computer and try to download the attachment and check.

If the issue still persist, I suggest you to repair the Windows Live Essentials and check if it helps. Follow the steps provided:

• 
  Press Windows + X key.
  
  
• Select Control panel.
• Click on Programs and Features.
• Right click on Windows Live Essentials.
• Click on Uninstall/Change.
• Select Repair all Windows Live programs.
  

After the process is completed, restart your computer once and check.

Hope it helps. Do let us know the status of the issue. If you need further assistance, get back to us. We will be glad to assist you.