Windows 10: Live Mail for MS 10

Hello,


We just recently purchased a new PC and upgraded to Windows 10. "Live Mail" was included with our upgrade. I do not know how to set it up to bring the emails in from our host server. We contacted them and received the incoming and outgoing server information but do not know how to set this up in the Live Mail program. Please help!!


Thanks,


Donna

:)

 

Windows 10 Live Mail

Hello Brian,

Thank you for your interest in Windows 10.

As per the issue description you are facing issue in downloading any attachment from Live mail and sending emails.
It is possible that there are corrupted files on your Windows Live Mail that could be causing the issue.

I would suggest you to try the steps provided in the article mentioned below and see if it helps you to fix the issue.

What do I do if I can't download my attachments in Windows Live Mail?

If issue persists, I would suggest you to repair Windows live mail as its corruption might be the cause of your issue.

We recommend that you try repairing Windows Live Mail to check if it fixes the issue. Before you repair Windows Live Mail, you can backup your files to make sure that you do not lose any of them. You can click on this

link for steps on how to backup your files.


Once your files have been backed up, you can then follow the steps below to repair Windows Live Mail.

• Press Windows key + X, select Control Panel from the list.
• Click on Programs, then Uninstall a program.
• Look for Windows Essentials.
• Right click on Windows Essentials and click on Uninstall/Change.
  
  A window will pop up asking to either remove or repair Windows Essentials.
• Choose Repair all Windows Essentials program.

If repairing does not work, then we advise that you uninstall and reinstall Windows Live Mail. You can follow the same steps above but choose Remove instead of repair. You can then visit this

link where you can download a fresh copy of Windows Live Mail.

Hope this would help. If issue still persists post back with current status of your computer and result of the proposed suggestion, we will be happy to assist you.



Regards,

 

Live Mail

Hi,

I am sorry to know that you are facing issues with
Windows Live Mail.

• Do you see any error message? If yes, then please specify.
• Are you able click on other options and are those options functioning normally?

If yes, then I suggest you to remove your account and reconfigure it and check the behavior.

Please follow the steps provided below:

Remove the account.

• 
  Right click on the account name and select remove account.
  

Add account in Windows Live Mail

• Click on Accounts tab on top.
• Click on +email icon.
• Enter your new account's user name and password.
• Click on Next.
• Select server type as per your ESP (Email service provider) and if that is a
  Microsoft account, select Outlook.com/Windows Live Hotmail. And you must select
  IMAP/POP. (Only If that is a Microsoft account and if it is being migrated to the new interface
  "Outlook Mail", then I suggest you to please refer to the suggestions provided by
  ¡Firedog in the link below)Windows Live Mail and Outlook Mail
  

• Click on next.

Additional information:

http://windows.microsoft.com/en-US/windows-live/mail-add-email-account-faq

And if the issue still persist, try
repairing Windows Essentials, and check:

• 
  Type Control panel in the search bar (on Desktop) and hit
  Enter key.
  
• 
  Click on Programs and Features.
  
• 
  Select Windows Essentials
  and click on Uninstall/Change.
  
• 
  Click on Continue.
  
• 
  Click on Repair Windows Essential programs.
  

Please keep us updated with the status of Windows Live Mail, to assist you further.

Regards,

 

Live Mail in Windows 10

Windows 2012 Live Mail failed after the Win10 upgrade in that it gave error code ID 0x800C013E on connecting the the mail servers. This error code isn't shown in the Live Mail code list published by MS!

1st tried to export the emails and account details to safety and that feature simply didn't work.

2nd followed the MS suggested move of emails to the storage folders and then delete/reinstate the account details. No Joy.

The inbox folder created for the storage area had 'disappeared' and the contents lost.

I copied back the saved version of the mail.msmessage file and the email headers show but the body text doesn't.

3rd Having previously made a copy of the 'mail.msmessagestore' and copied elsewhere, I then uninstalled live mail (the referenced repair of the application doesn't exist in win 10 it seems.) and reinstalled, then overwrote the new mail.msmessagestore with
the old. Still doesn't work.

The new email app in win 10 is so simplistic as to be worthless and cant import content in any way.

Live Mail is not compatible with win 10 upgrade as this seems to be the same problem with win 8x upgrades.

Any suggestions much appreciated as my wife runs her business using Live Mail or did anyway?

thanks