Windows 10: Live mail takes multiple clicks on password to connect

I use Live mail and a few days ago when I click on send/receive a box shows up with my name and password. I click OK and the box appears again. If I keep clicking on "OK" it eventually connects and I get my emails. Sometimes I can connect after 1 or 2 tries but sometimes it takes more than 10. Sending emails is no problem. I have tried changing my password but the same thing happens. This just started a few days ago. My email is a comcast one and the day it started people were having problems everywhere. But by Wed, 6/12 it was supposed to be resolved. Any ideas?

:)

 

Live Mail

Hi,

I am sorry to know that you are facing issues with
Windows Live Mail.

• Do you see any error message? If yes, then please specify.
• Are you able click on other options and are those options functioning normally?

If yes, then I suggest you to remove your account and reconfigure it and check the behavior.

Please follow the steps provided below:

Remove the account.

• 
  Right click on the account name and select remove account.
  

Add account in Windows Live Mail

• Click on Accounts tab on top.
• Click on +email icon.
• Enter your new account's user name and password.
• Click on Next.
• Select server type as per your ESP (Email service provider) and if that is a
  Microsoft account, select Outlook.com/Windows Live Hotmail. And you must select
  IMAP/POP. (Only If that is a Microsoft account and if it is being migrated to the new interface
  "Outlook Mail", then I suggest you to please refer to the suggestions provided by
  ¡Firedog in the link below)Redirecting
  

• Click on next.

Additional information:

Windows Essentials - Microsoft Support

And if the issue still persist, try
repairing Windows Essentials, and check:

• 
  Type Control panel in the search bar (on Desktop) and hit
  Enter key.
  
• 
  Click on Programs and Features.
  
• 
  Select Windows Essentials
  and click on Uninstall/Change.
  
• 
  Click on Continue.
  
• 
  Click on Repair Windows Essential programs.
  

Please keep us updated with the status of Windows Live Mail, to assist you further.

Regards,

 

Windows Live Mail

Download and install
Windows Essentials - Microsoft Windows to select Windows Live Mail for install.

Then follow the first step here to sign in with your Microsoft or Outlook mail account:

[From
How to Transfer Windows Live Mail to a New Computer | eHow]

Transfer Using Microsoft or Windows Live Account

• 
  Launch Windows Live Mail on your new computer, click the “Home” tab and click the “Sign In" button.
  
• 
  Enter your Microsoft or Windows Live ID and associated password in the provided fields. This must be the same Microsoft or Windows Live ID you used in Windows Live Mail on your old computer.
  
• 
  Press the “OK” button to sign in. Transfer of your mail, contacts and calendars begins automatically. This method works only for emails, contacts and calendars associated with this particular Microsoft or Windows Live account. If you use multiple email
  accounts in Windows Live Mail on your old computer, you must transfer mail and contacts from those accounts manually.
  

Let us know how this goes.

 

Windows Live Mail Calendar

Hi,

I realize the inconvenience you are experiencing with Windows Live Mail. I will certainly help you with the issue.

I would like to know a few information:

• 
  Which version of Windows Essentials have you installed on your PC?
  
• 
  Which Email domain did you configure with Windows Live Mail?
  

I would also suggest you to follow the steps mentioned below:

Method 1:

Repair Windows Live Mail

Refer to the steps mentioned below:

• 
  Press Windows Key + R
  
• 
  Type appwiz.cpl
  
• 
  Right click Windows Live Essentials
  
• 
  Click Uninstall/Change
  
• 
  Click Repair all Windows Live Programs
  

If the issue still persists, proceed to Method 2.

Method 2:

Remove and Reinstall Windows Live Mail referring to the link mentioned below:

https://support.microsoft.com/en-us/kb/938275

Hope this information helps.

Please get back to us with an update on the issue, we will be happy to help