Windows 10: Livekernel event keeps occurring after updating all drivers AMD 2600x/RX580

Source
Windows
Summary
Hardware error
Date
‎12/‎19/‎2018 3:36 PM
Status
Report sent
Description
A problem with your hardware caused Windows to stop working correctly.
Problem signature
Problem Event Name: LiveKernelEvent
Code: 141
Parameter 1: ffffb08dd7763460
Parameter 2: fffff80005fefe8c
Parameter 3: 0
Parameter 4: 1eb0
OS version: 10_0_17763
Service Pack: 0_0
Product: 256_1
OS Version: 10.0.17763.2.0.0.256.48
Locale ID: 1033
Extra information about the problem
Bucket ID: rejected_by_rule
Server information: f96f1842-9e9e-4bc5-a774-2a9a58c29796

:)

 

SSD samsung evo and amd drivers

Hi,

Thank you for writing to Microsoft Community Forums.

The issue could be because of the AMD drivers installed on the computer.

Since the Samsung SSD is working fine with the Microsoft AHCI driver, I suggest you to update the AMD driver and check if that helps. To update the AMD drivers follow the steps from the article

Update drivers in Windows 10.

If updating the drivers didn’t help, I suggest you to roll back the driver to previous build and check if that helps. To roll back the driver to previous build follow the steps mentioned below:

1. Press and hold the Windows + X key on the keyboard.
   
2. Select Device manager.
   
3. In Device manager, expand IDE ATA/ATAPI controllers.
   
4. Right click on AMD SATA Controller and select
   Properties.
   
5. Navigate to the Driver tab and click on Roll Back Driver.
   
6. Restart the computer.
   

Hope it helps.

Nikhar Khare

Microsoft Community - Moderator

 

AMD External events client module stopped working

Hi Jignesh,

I suggest you to follow the below methods and check if it helps.

Method 1: I suggest you to follow below steps and check.

Step 1: I suggest you to install all the latest pending Windows updates as below and check if it helps.

• Go to “settings” and click on “update and security”.
• Under tab “Windows update”, click on the icon “check for updates”.
• Then once you find the pending updates install it and check.

Step 2: I recommend you to download the Microsoft Safety Scanner from the following link and check if it helps.

http://www.microsoft.com/security/scanner/en-gb/default.aspx

Note: The Microsoft Safety Scanner is a free downloadable security tool that provides on-demand scanning and helps remove viruses, spyware, and other malicious software. It works with your existing antivirus software.

Disclaimer: Any data files that are infected may only be cleaned by deleting the file entirely, which means there is a potential for data loss.

Method 2: To remove AMD External Events service Module from your computer, please follow the manual instructions below or use an automatic uninstaller product.

• Click the Windows Start Button. In Windows 8, look for Control Panel.
• Click Control Panel.
• Click Uninstall a program.
• Look for AMD External Events in the list of available programs.
• Click Uninstall.

Please get back to us with an update on this issue, we will be happy to assist you further.

Thank you

 

Updating AMD Driverswindows 10 how to update the AMD drivers without any of their Private Branding components

Hi,

Please answer the below questions to assist you better.

What is the make and model of the computer?

Follow the steps to update the Display driver:

• Press Windows Key + X key and click Device Manager.
• Expand ‘Display Adapters’.
• Right-click on the Display Adapter listed and click on ‘Update Driver Software’.
• Select the option to automatically search for the updated driver software.
• Restart the computer after its updated and verify.

If the issue still persists then i suggest you to contact the AMD manufacturer support website and check if it helps.

Please refer the below link for the same.

http://support.amd.com/en-us

Hope this helps regarding updating the AMD display drivers. Please contact us if you are facing issues further we will be glad to assist you.