Windows 10: Location and apps which uses the Location have been turned off probably by Kaspersky Antivirus.

Lenovo URL “luda.dxp.lenovo.com” and Application”Lenovo.Modern.ImController.PluginHost” use my Laptop’s webcam and access my laptop via internet. Kaspersky anti-virus is saying “Cannot guarantee authenticity of the domain to which an encrypted connection is being established”. Kaspersky is saying this web connection is an unknown, insecure web resource. I did not block the URL and Application and as a result maybe Kaspersky has deactivated/ turned off the Location inside Privacy setting some of these settings are hidden or managed by your organization. Also, apps like 3D viewer,

:)

 

Unable to turn on Location in Windows 10

Hello,

We regret the inconvenience. Let me assist you.

Before we proceed further, let us know a few more details on the below questions.

• 
  Did you make any changes to the computer prior to the issue? Is it an abrupt issue?
  
• 
  Do have any System Restore point set in Windows prior to the issue?
  
• 
  Did you check if the same issue occurs when you log in to Windows using a different Local Administrator user account?
  

As an initial recommendation, I suggest you to follow the steps to try and fix the issue:

Step 1:

Follow the steps to change the region:

a) Type “Region” on the Search and click on
Change your country or region option from the search results.

b) Now choose the location from the drop down menu to change the region. (As per your location)

Move to the next step.

Step 2:

I would suggest you to turn On Windows location platform on the computer and check if it helps.

You can follow the steps:

a) Type
location on the Search.

b) Click on
Change Location settings.

c) Check the box which states “Turn ON Windows location platform” and “Help improve Windows Location services”.

e) Click on Apply.

Proceed to the next step.

Step 3:

If you are trying to use location settings for an app, I would suggest you to turn ON the settings to allow apps to use the location on the computer.

Follow the steps:

a) Type
location on the Search.

b) Click on
Location privacy settings.

c) Move the slider towards the right to turn ON settings for ‘Let Windows apps use my location’.

Restart the computer once after making the changes.

Write to us with the updated status and the required information related to Location service in Windows, for us to be able to assist you further.

Thank You.

 

Unable to turn on the Location from the Location Settings.

Hi Rafiul,

It is possible that the
GPS chipset
is not working properly causing your location settings to be
disabled or cannot be turned on. Kindly run the
Hardware and Device Troubleshooter
and check if there's any changes. To run the
troubleshooter, follow these steps:

• 
  On the search bar, type
  Troubleshooting
  and hit
  Enter.
  
• 
  Choose
  Hardware and Sound.
  
• 
  Click on the
  Hardware and Devices
  to run the
  Troubleshooter.
  

If the issue
persists, we suggest that you contact your
computer/laptop's manufacturer
for further assistance.

Update us on how it goes.

Regards.

 

my location on maps app is wrong.

Hi Don,

I suggest you to follow the below methods and check if it helps.

Kindly follow the below steps and check if it helps.

• Type Location privacy settings in search bar
  and click on Location privacy settings.
• Here you can enable/disable the Location.
• You may try to Enable/Disable the Maps app to use the
  location or not from the apps list.

Please get back to us with an update on this issue, we will be happy to assist you further.

Thank you.