Windows 10: location not available for my seagat external drive

I have just upgraded to win 10 Pro. My Seagate 2tb external drive shows an error message "Location not available. How do I rectify this p

roblem?

:)

 

Seagate external drive

Hi Paul,

One of the possible reasons why your Seagate external drive is not working properly is due to a corrupted storage device. To help us determine the appropriate troubleshooting steps, we would like to ask the following questions:

• Were you able to connect this external drive to another computer?
• Have you made any recent changes before you encountered this issue?
• Have you tried to unplug and use another USB port available?
• What is the error message that you received?

We look forward to your response.

 

External Seagate Drive not appearing after Creators Update

We appreciate the feedback, Pete. Getting in touch with Seagate support is one of your options. They may have recent or updated drivers for your external hard drive. In the meantime, since the hard drive is detected again when you unplug and replug it, we
suggest that you try changing the drive letter and its path and see if it addresses the issue. Follow the steps below:

• Right-click the Windows key and click Computer Management.
• Under Storage, click Disk Management.
• Find your Seagate External Hard Drive, right-click it and select
  Change Drive Letter and Paths.
• Click on Change and select the letter for the drive.
• Click OK, close all windows, then restart your computer.

Should the issue persists, then we suggest sharing your experience with us through our Feedback Hub. To access the Feedback Hub, follow the steps below:

• Click the Windows key.
• Look for Feedback Hub, then click it.
• In the left pane, click Feedback.

Let us know should you need further help.

Regards.

Regards.

 

Cannot find (Seagate) external hard drive in File Explorer.

Hi,

Thank you for updating us on the issue.

To understand the issue better, please provide us more information.

1. I would recommend you to check in Disk management, if the (Seagate) external hard drive is detecting in Disk management. Follow the below steps:

a. Press Windows Key + R and type diskmgmt.msc and hit
Enter.

b. Check if the system is detecting (Seagate) external hard drive and let us know.

2. What exactly happen when you try to access on the hard drive? Do you receive any error message/error code?

Awaiting your response for further assistance.