Windows 10: Lock out of window 10 after resetting tpm. Unable to connect to internet now

Hi I went to reset the tpmdidn't know what i was doing and now it say "your pin is no longer available due to a change to the security settings on this device. Click to set up your pin again" when i click set up on pin, it says it requires internet connection For some reason i am unable to connect to the internet, it say " no internet, secured" i am able to connect to the hotspot on other devices..Please help, i'm not sure how to fix this connection issue

:)

 

Unable to access internet connection with error: "Windows Sockets Registry entries required for network connectivity are missing " on Windows 10

Hi Dale,

Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

As per the description I understand that you are unable to access internet connection after upgrading to Windows 10.

• Do let us know if you are using wired/ wireless internet connection?

Winsock or Windows Sockets is a technical specification that defines how Windows network software should access network services.

I suggest you to try the below steps and check if you are able to connect to internet.

Step 1: Perform a Winsock Reset

• Open the Windows Start Screen or
  Start Menu and type cmd in the search box.
• Right-click Command Prompt or
  cmd in the search results and select Run as Administrator.
• Type netsh winsock reset in the Command Prompt window and press
  Enter. Wait for Windows to finish resetting your Winsock configuration.
• Reboot your computer.

Step 2: Run Internet Connection Troubleshooter

Internet Connection Troubleshooter
find and fix the problems with connecting to the internet or to websites.

• Click on Start; in the start search type
  Troubleshooter and hit Enter.
• In the left pane, click on View all.
• Click on Internet Connection Troubleshooter.
• Click Next and follow the on-screen instructions to complete the troubleshooting process.

Hope it helps. Reply to the post with an updated status of this issue, we will be happy to help you further.

 

Need help on whether to clear TPM on not

It's clear as mud. As far as I can tell, it's specific to Windows, not necessarily activated programs like MacAfee, games, etc etc etc. MS Office, I have no idea.

Here's a lengthy doc on it: https://docs.microsoft.com/en-us/wi...initialize-and-configure-ownership-of-the-tpm

 

Unable to connect to the internet on Windows 10

Hi Chris,

I realize the inconvenience you are facing with connecting to the internet, do not worry we will help you with this issue.

Provide us additional information to assist you better with this issue:

• Are trying to access wired/ wireless internet connection?
• Are you referring to reset of the Windows 10 operating system?
• Were you able to see any error code/ error message while trying to connect the internet?
• Have you turned on Airplane mode on your computer?

This issue might have occurred due to incorrect networking settings/ corrupted/ outdated network drivers.

Let us try few of the below troubleshooting steps and check if it helps.

Step 1: I suggest you to check if the Airplane mode is turned on. If so turn it off and check.

• Press Windows key, click on Settings
  from the left pane.
• Click on Network & Internet.
• Under Airplane mode turn it off and check.

Step 2: I suggest you to check if
Network Adapter is enabled in Device Manager.

• Press Windows + X keys from the keyboard, click on
  Device Manager.
• Expand Network Adapter.
• Right click on adapter driver, click on Properties.
• Click on Driver tab and Enable the driver.

Step 3: Run Network Adapter troubleshooter

Network Adapter troubleshooter find and fix the problems with wireless and other Network Adapter.

• Click on Start; in the start search type
  Troubleshooter and hit Enter.
• In the left pane, click on View all.
• Click on Network Adapter Troubleshooter.
• Select Advance and click on
  Run as Administrator.
• Click Next and follow the on-screen instructions to complete the troubleshooting process.

Hope it helps. Try the troubleshooting steps and get back to us with an updated status of accessing the internet for further assistance.

Thank you.