Windows 10: lock out screen

Discus and support lock out screen in Windows Hello & Lockscreen to solve the problem; I have an issue when turning on my laptop windows 10 it gets stuck on lock screen and only way to get it off is to hit restart and reboot it that way.... Discussion in 'Windows Hello & Lockscreen' started by Odie24, Apr 19, 2020.

  1. ODIE24
    Odie24 Win User

    lock out screen


    I have an issue when turning on my laptop windows 10 it gets stuck on lock screen and only way to get it off is to hit restart and reboot it that way. From the lock screen it wont let me restart in safe mode by holding down the shift key. Been dealing with this for awhile and its frustrating to have to restart after turning it on. Any help would be appreciated

    :)
     
    Odie24, Apr 19, 2020
    #1
  2. SACHIN V RAO
    Sachin V Rao Win User

    Lock screen woes

    Hi,

    Thank you for posting on Microsoft Community.

    I would suggest you to follow the below steps to try resolving the issue.

    Setting the timeout for Lock Screen

    • Press Windows + I and select personalization.
    • Select Lock screen.

    • Select the Screen Timeout setting.
    • Select the time of timeout you need and check.

    Keep us posted if the issue resolves to help you better.
     
    Sachin V Rao, Apr 19, 2020
    #2
  3. JOSEY WALES
    Josey Wales Win User
    Lock vs Login screen screenshot

    You can use your own image of any background and just go to settings/personalize/lock screen and click on browse as in the image below. It should make whatever picture you use as the Lock Screen


    lock out screen [​IMG]
     
    Josey Wales, Apr 19, 2020
    #3
  4. RMANASA
    rmanasa Win User

    lock out screen

    Lock vs Login screen screenshot

    Hi Josey -

    Thanks for the quick reply. While your suggestion does change the sign in process, it doesn't address the differing screenshot question. Following the steps doesn't make the login screenshot the same as the Lock screenshot. As I mentioned, I can't even find the screenshots being used for both screens.

    Still looking a solution to this. Open to any other suggestions you might have to the problem. Thanks!
     
    rmanasa, Apr 19, 2020
    #4
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lock out screen

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