Windows 10: Lock page background picture not displaying

When the computer is first turned on, it is supposed to go to a lock page, then a click takes it to the sign-in page. Lately the lock page picture does not appear, just a black screen, and no cursor. I can hit Enter and it takes me to the sign-in page. It seems like a small thing, but I get nervous when anything fails to work the way it's supposed to. Any idea about why this is happening and how to fix it?

:)

 

Black Lock screen BACKGROUND

Hi Bill,

Let us know the make and model of your computer.

Let us try few of the troubleshooting steps below and check if it helps.

Step 1: Try to set the lock screen background to picture and check if the issue persists.

Step 2: I suggest you to install all the pending updates on your device and check if it helps.

Steps:

• Connect to the internet.
• Press Windows key and type updates.
• Click on Check for updates.
• Under Windows Updates, click on Check for updates.
• Try to install the updates being shown.

Step 3: Update the Display Adapter drivers.

• Press Windows key + X key when you are at desktop.
• Select Device Manager.
• Expand Display Adapter.
• Right click on the Display Adapter and click on
  Update Driver Software.
• Restart the computer.

Hope it helps. Reply to the post with an updated status of accessing the lock screen background for further assistance.

Thank you.

 

Theme Background pictures not showing on logon

Hi,

To get better clarity on the issue please do let us know if you are referring to Lock Screen background pictures.

If yes, I suggest you to try the steps below and check if it helps.

• Press Windows + I key on the keyboard.
• Go to Personalization.
• Click on Lock screen and chose the desired picture.

Hope this helps. Please get back to us if you need any other assistance.

Thank you.

 

Lock Screen background picture


Has anybody had difficulty adding a picture / wallpaper to the lock screen.
I have just set up windows 10 screen saver and I see you can change the lock screen back ground picture.
I have tried adding either one of the windows wallpapers or one of my own pictures but I can't find any option to save the image. on closing the window & returning to the lock screen the picture does not appear to save and returns to the standard blue background with date and time.
I can't find any option to save the image as a lock screen wallpaper.
Does anybody have any suggestions.
Regards,
Mark.