Windows 10: Lock screen crashes occurring on multiple systems that require a forced power cycle to recover

Discus and support Lock screen crashes occurring on multiple systems that require a forced power cycle to recover in Windows 10 Software and Apps to solve the problem; Hi, I have multiple windows 11 23H2 systems that exhibit the same behaviour of the lock screen process, alongside searchapp, crashing after the... Discussion in 'Windows 10 Software and Apps' started by Paul17041993, May 6, 2024.

  1. Lock screen crashes occurring on multiple systems that require a forced power cycle to recover


    Hi, I have multiple windows 11 23H2 systems that exhibit the same behaviour of the lock screen process, alongside searchapp, crashing after the displays have gone to sleep, they run different hardware and drivers so its not specific to that, this seems to be a very specific bug with windows 11 itself.This is a very severe problem that I need a proper solution to, and disabling screen sleep behaviour doesn't work as selecting the "never" option will just revert it back to the 15 minutes option.Using ctrl+win+shift+B to reset the drivers does nothing, since the drivers themselves have not crashe

    :)
     
    Paul17041993, May 6, 2024
    #1
  2. HHFY Win User

    In Windows 11 power-saving mode, clicking the Windows Focus prompt on the lock screen will cause a system crash.

    Problem description: As the title suggests.

    Steps to reproduce:

    1. Enter Windows 11 power-saving mode.
    2. Click the Windows Focus prompt on the lock screen.
    Expected result: The login screen should appear and after logging in, the browser should automatically open to view content.

    Actual result: The system crashes.

    Device information:

    • Windows 11 version: 22H2 (22621.1413)
    • Device: Lenovo Xiaoxin 14 Pro 2021
    • CPU: AMD Ryzen 7 5800H
    Other information:

    • When plugged in, the system automatically turns off power-saving mode and cannot be turned on manually. The function works normally.
    • When unplugged, turn off power-saving mode and the function works normally.
    • When unplugged, turn on power-saving mode and the system crashes.
     
    HHFY, May 6, 2024
    #2
  3. _AH_ Win User
    Screen Randomly Goes Black, Fans Max Out - PC Requires Power Cycle to Recover

    I am experiencing a critical issue with my Maingear PC, which I hope you can assist me in resolving. My PC's screen randomly goes black, and the fans ramp up to the highest speed. I can only restore the PC to a working state by performing a power cycle.

    PC Specifications:

    • Processor: AMD Ryzen 9 7950X (16 cores, 4.5 GHz, Boosts to 5.7 GHz)
    • Graphics Card: NVIDIA GeForce RTX 4090
    • Cooling: MAINGEAR EPIC RGB 360 AiO Liquid Cooler
    • Motherboard: ASUS ROG Crosshair X670E Hero
    • Memory: 64GB FURY Beast RGB DDR5 6000MHz (2x32GB)
    • Power Supply: MAINGEAR 1000W Ignition
    • Operating System: Microsoft Windows 11 Pro
    • M.2 NVMe SSD: 1TB Kingston FURY Renegade PCIe 4.0 NVMe M.2 SSD
    Troubleshooting Steps Taken:

    1. Enabled and disabled XMP memory in the BIOS.
    2. Reinstalled the graphics card drivers.
    3. Updated the BIOS firmware.
    4. Verified that RAM modules are installed correctly.
    5. Ran the System File Checker (sfc /scannow) to detect file corruption.
    Unfortunately, these steps have not resolved the issue, and I am still experiencing the black screen and high fan speed symptoms.

    I would appreciate any assistance or guidance you can provide to help resolve this issue.
     
    _AH_, May 6, 2024
    #3
  4. peach1971 Win User

    Lock screen crashes occurring on multiple systems that require a forced power cycle to recover

    all games crash!

    I suggest you run rthdribl > http://www.daionet.gr.jp/~masa/archives/rthdribl_1_2.zip
    Increase the window size step by step and watch your vga temps permanently.
    What happens?
    If it crashes, run at stock speeds as suggested before and retry.

    P.S.: When your system locks, does the display signal turn off after a time?
    Stuttering sound or no sound at all when freezing?
    What X1800XT model do you own exactly?
     
    peach1971, May 6, 2024
    #4
Thema:

Lock screen crashes occurring on multiple systems that require a forced power cycle to recover

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