Windows 10: Lock Screen Display Reverting to Black Screen After Setting Custom Photo?

Hello,I am experiencing an issue with the lock screen on my Windows computer. I navigate to Settings > Personalization > Lock Screen and choose a personal photo as the lock screen background. The photo displays correctly for a while; however, after several logins or startups, the lock screen background reverts to a plain black screen.I have attempted to reapply the desired photo multiple times, but the issue persists. This behavior seems to occur without any identifiable triggers or patterns.Has anyone encountered this issue before, and if so, what steps would you recommend to resolve it

:)

 

Lock screen photo

Hi,





To change the
lock screen photo, follow these steps:

• 
  Go to
  Settings.
  
• 
  Choose
  Personalization.
  
• 
  On the left side of the screen, click on
  Lock screen.
  
• 
  In the
  Background, change it to
  Picture.
  

Let us know how it goes.



Regards.

 

Lock Screen keeps changing

Hi,

Thank you for writing to Microsoft Community Forums.

Windows Spotlight picks the photos from Bing and displays them in the lock screen. I understand that you have set a picture and it is getting changed automatically.

I suggest you to follow the steps to select the Picture that you want to be displayed on the lock screen. Please follow the steps mentioned below to set a Picture to lock screen:

1. Press and hold Windows + I key on the keyboard to open settings.
   
2. Click on Personalization.
   
3. Click on Lock screen.
   
4. Click on the drop down under Background and select
   Picture.
   
5. Click on Browse and select the picture that you want to set.
   

Hope it helps.

Please reply with the status of the issue, we will be glad to help you further.

Nikhar Khare

Microsoft Community - Moderator

 

Ads displayed in Lock Screen

Hi Subhadeep,

Windows Spotlight is an option for the lock screen background that displays different background images and occasionally offers suggestions on the lock screen.
To turn off Windows Spotlight, go to Settings, clickPersonalization,
select Lock screen, under Background select a different lock screen background.

To avoid messages on your lock screen, you can consider the following:

• Make sure that the "Get fun facts, etc" on your Settings is turned off.
  
• Disable “suggestions” that appear as notifications. To do so, follow these steps go to
  Settings, then select System, then click
  Notifications & actions and turnoff “Show me the Windows welcome experience after updates and occasionally when I sign in to highlight what’s new and
  suggested”.
• Disable “tips, tricks, and suggestions”. Head to Settings then select
  System, then click Notifications & Actions and disable the “Get tips, tricks, and suggestions as you use Windows” option.

Don't hesitate to reply on this thread if further assistance is needed.